VIP Community Services · 17 hours ago
Peer Navigator/ Data Entry Associate
BRONX,NY,US
Full-time
Onsite
New Grad, Entry LevelVIP Community Services is dedicated to providing support to individuals with medical and behavioral health needs. The Peer Navigator/ Data Entry Associate will engage clients along the continuum of care while ensuring accurate documentation and data integrity in service delivery.
Health CareNon ProfitRehabilitationWellness
Responsibilities
Provide clinical adherence management to clients in accordance with agency policies, procedures, and regulatory requirements
Conduct outreach to clients experiencing challenges with adherence to medical, mental health, substance use, or HIV care
Conduct reminder calls and follow-up for missed appointments
Assist with re-engagement of clients who are lost to care
Accompany clients to medical, behavioral health, and supportive service appointments as appropriate
Facilitate peer support groups, education, and adherence assistance
Conduct HIV and Hepatitis testing and counseling as trained and assigned
Participate in community outreach activities, including in-reach, outreach events, and public education initiatives
Maintain HIPAA compliance and professional boundaries at all times
Document all client interactions and services in ECW and AIRS in a timely and accurate manner
Attend agency meetings, trainings, and special projects as assigned by the AVP of Health Services & MSA Program Coordinator
Maintain positive and professional working relationships with clients, staff, and community partners
Perform additional duties as assigned by the AVP of Health Services & MSA Program Coordinator
Complete AIRS data entry for the PrEP and RAP MSA Programs using source documentation from eClinicalWorks
Ensure accuracy, completeness, and timeliness of all service documentation and data submissions
Collaborate with MSA staff, supervisors, and program leadership to resolve data discrepancies
Adhere to all reporting timelines, data quality standards, and confidentiality requirements
Support internal audits, chart reviews, and quality improvement activities as requested
Maintain organized electronic records in compliance with agency and funder requirements
Maintain a positive image of VIP Community Services in the community and within partner organizations
Participate in job training, educational programs, meetings, and committees as assigned
Attend all mandatory in-service trainings annually
Attend seminars and trainings to support ongoing professional development
Participate in team meetings and comply with all Health Services policies and procedures
Qualification
Required
HS Diploma or equivalent
Prior experience working with the target population
Excellent written and oral communication
Ability to speak, read and write the English language
Lived experience required
Excellent written and verbal communication skills
Ability to speak, read, and write English required
Strong attention to detail and ability to manage both client-facing and administrative tasks
Basic computer proficiency and ability to learn eClinicalWorks and AIRS systems
Must possess sight and digital senses or prosthetics that will enable the essential functions of the job to be completed
Familiarity of life issues facing the target population(s), including HIV/AIDS, behavioral health, or other chronic illness
An understanding of community level work and the importance of collaborating and coordinating with other organizations is needed
Preferred
Bilingual English/Spanish a plus
Bilingual English/Spanish strongly preferred
Company
VIP Community Services
VIP Community Services specializes in a wide range of integrated medical, behavioral health, wellness, and housing services.
Founded in 1974
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Debbian Fletcher-Blake
Chief Executive Officer
Opal Dunstan
Chief Operating Officer
Recent News
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