Ascend Marketing Group ยท 1 week ago
Entry Level Wireless Sales Associate
Norwalk, CA
Full-time
Onsite
New Grad, Entry LevelAscend Marketing Group is seeking an Entry Level Wireless Sales Associate to represent AT&T services. This role focuses on customer interactions and sales, providing solutions while building essential skills in a supportive environment.
Marketing & Advertising
Responsibilities
Engage with residential customers in a friendly and professional manner to understand their wireless needs and recommend appropriate AT&T products and services during sales conversations
Clearly articulate the features, benefits, and value of various AT&T plans, devices, and accessories to help customers make informed purchasing decisions
Proactively identify opportunities to upsell and cross-sell additional AT&T offerings, ensuring customers have a comprehensive solution that meets their lifestyle
Process new sales orders, activations, upgrades, and other customer service transactions accurately and efficiently
Provide exceptional post-sale support, addressing customer inquiries, troubleshooting minor technical issues, and ensuring a positive overall experience
Maintain an understanding of current AT&T promotions, pricing, and product launches to provide up-to-date and accurate information to customers
Collaborate with Entry Level Wireless Sales Associate team members to achieve sales targets and contribute to a positive and supportive work environment
Qualification
Required
Ability to build rapport with customers and clearly explain wireless information
A genuine desire to help people and provide outstanding customer service
Ability to thrive in a fast-paced, goal-oriented sales environment
Basic computer proficiency and comfort using sales and customer management systems
Excellent problem-solving abilities and a proactive approach to addressing customer needs
Reliable and punctual, with a commitment to maintaining a consistent work schedule
Company
Ascend Marketing Group
At Ascend Marketing Group, we believe in the power of direct, face-to-face communication to drive business success.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase