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Clicks Group · 15 hours ago

Beauty Assistant - Clicks The Zone - Rosebank

Johannesburg, CA

Full-time

Onsite

New Grad, Entry Level

Clicks Group is a prominent player in the wholesale and retail trade industry, seeking passionate Beauty Advisors to enhance customer experiences in their stores. The role involves providing knowledgeable advice on beauty products, driving sales, and maintaining high standards of customer service and merchandise management.

BeautyHealth CareLifestyle

Responsibilities

To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs

To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met

To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales

To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times

To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration

To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met

To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service

To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets

To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products

To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values

Qualification

Beauty/skincare qualificationRetail/FMCG experienceSelling principlesStock managementCustomer service excellenceEngagingConfidentCommunication skillsInterpersonal skills