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Spencer Fane LLP · 17 hours ago

Acquisitions & Integrations IT Analyst

Kansas City, MO

Full-time

Hybrid

Mid Level

$32.85/hr - $49.25/hr

3+ years exp

Spencer Fane LLP is seeking an Acquisitions & Integrations IT Analyst to provide operational support for technology onboarding during mergers and acquisitions. This role involves preparing and validating equipment, coordinating logistics, and ensuring a customer-focused onboarding experience for new users.

Consulting

Comp. & Benefits

Hiring Manager

Jaclyn Steiner

Responsibilities

Prepare, configure, image, and validate laptops and related hardware to ensure all required applications, security settings, and user profiles are properly installed prior to deployment

Coordinate equipment ordering, shipping, and tracking with internal teams and vendors, and verify successful delivery to designated site locations ahead of onboarding schedules

Serve as a communication point for project teams, providing status updates, identifying potential risks or delays, and escalating issues to management when necessary

Organize and prioritize daily tasks, monitor project timelines, and adjust workload as needed to meet established deadlines for onboarding and M&A integration activities

Provide onboarding support to new users by assisting with initial system access, troubleshooting early-use issues, and ensuring alignment with training team messaging for a consistent user experience

Perform all assigned M&A onboarding tasks—including account setup, equipment readiness verification, system access validation, and first-day support—to ensure accurate and timely integration into Company systems

Document completion of tasks, track outstanding items, and maintain accurate records to support auditability and continuous improvement of integration processes

Collaborate with IT, HR, and other operational teams to ensure cross-functional readiness and identify opportunities for improving the onboarding workflow

Qualification

End-user desktop supportTroubleshooting hardwareWindows operating systemsA+ certificationMicrosoft Office applicationsActive DirectoryWorkflow efficiencyProfessional judgmentCommunicationCollaborationAttention to detail

Required

High school diploma or equivalent, supported by any combination of hands-on IT support experience, technical training, certifications, or practical troubleshooting skills that demonstrate the ability to successfully perform the essential functions of a desktop support role

Minimum of 3+ years of hands-on experience in end-user desktop support

Demonstrated proficiency in troubleshooting hardware, software, and peripheral issues, including remote desktop support and configuration of Windows operating systems and Microsoft Office applications

Skilled in diagnosing complex technical problems, performing hardware configuration, and supporting account and mailbox functions within Active Directory and Exchange

Effectively communicates technical information to users and team members, delivers high-quality customer service, and collaborates well within a team environment

Maintains strong attention to detail and ensures issues are fully resolved through consistent follow-through

Ability to develop and follow scalable workflows that improve efficiency during onboarding and integration processes, ensuring tasks are completed consistently and accurately

Ensures all post-integration and post-migration tasks are tracked, addressed, and completed, including verification steps required to finalize user onboarding and system readiness

Demonstrates the ability to identify and execute next steps with minimal supervision, manage individual workload effectively, and provide timely status updates to the manager

Detail-oriented and dependable, maintaining strict confidentiality when handling sensitive information

Exhibits strong professional judgment and shows enthusiasm for continuous learning and skill development