Braintrust · 20 hours ago
Documentation Engineer
United States
Full-time
Remote
New Grad, Entry LevelBraintrust is the AI observability platform, and they are seeking a Documentation Engineer to enhance the product experience through clear and intuitive documentation. The role involves creating high-quality documentation, improving user flows, and collaborating cross-functionally to support customer onboarding.
Artificial Intelligence (AI)Data IntegrationData Management
Responsibilities
Ship high-quality documentation at speed
Translate ambiguous goals into structured documentation plans. Proactively unblock yourself through hands-on product testing, sharp questions, and cross-functional collaboration
Produce clear, correct, and complete docs that allow customers to onboard and use Braintrust with minimal support
Improve information architecture, clarity, and user flows
Use Braintrust hands-on while writing and build fluency in core workflows over time. Anticipate where users may struggle and surface UX or DX issues early
Engage early and often with partners. Communicate progress, risks, and insights proactively, and provide thoughtful feedback that improves both the product and how it’s documented
Follow existing conventions while helping improve templates, content patterns, and workflows to increase clarity, consistency, and team velocity
Qualification
Required
Proven experience writing high-quality technical or product documentation
Strong ability to operate independently in fast-moving, ambiguous environments
A hands-on, product-first mindset - you learn by using the product, not just reading specs
Excellent written communication and attention to detail
Comfort collaborating cross-functionally and giving constructive product feedback
Bias toward action, iteration, and continuous improvement
Benefits
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
AI Stipend
Company
Braintrust
Braintrust offers an AI stack to simplify the process from evaluations to data management, ensuring seamless integration into any business.
Founded in 2023
11-50 employees
H1B Sponsorship
Braintrust has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Early StageTotal Funding
$41.1MKey Investors
Andreessen HorowitzGreylock
2024-10-08Series A· $36M
2023-12-13Seed· $5.1M
Leadership Team
Ankur Goyal
Founder & CEO
Recent News
Greylock
2025-12-01
Seattle TechFlash
2025-09-16
Company data provided by crunchbase