Customer Service Representative - Retail jobs in United States
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The Boelter Companies · 1 week ago

Customer Service Representative - Retail

The Boelter Companies is seeking a Super Store Associate to provide knowledgeable consultation to both commercial and residential customers across in-store, phone, and virtual channels. This role focuses on delivering exceptional customer service, driving sales, and supporting general showroom operations.

CommercialFood and BeverageRestaurants

Responsibilities

Assist customers with foodservice equipment and supply needs, including professional chefs, business owners, and home cooks
Process in-store transactions and phone-in orders
Create quotes and place special orders for non-stock merchandise and equipment, including timely follow-up
Support inventory monitoring, merchandising, and overall store presentation and recovery

Qualification

Customer service experienceSales experienceFoodservice industry knowledgeSAP experiencePoint-of-sale systemsBasic computer applicationsVerbal communicationWritten communication

Required

High school diploma or equivalent required
2–5 years of experience in customer service, sales, or the foodservice industry
Professional demeanor with strong verbal and written communication skills
Proficient with basic computer applications

Preferred

Some college coursework preferred
Familiarity with equipment and supplies used in restaurant or hospitality operations is a plus
Experience with SAP or point-of-sale (POS) systems is preferred

Company

The Boelter Companies

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For over 90 years, Boelter Companies has served as a dedicated partner to restaurants, breweries, and distilleries all over the country.

Funding

Current Stage
Late Stage

Leadership Team

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Dan Holen
Co-Founder of Boelter Blue/Project Manager/Business Development/Sales
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