Amazon · 18 hours ago
Data Center Operations (DCO)
Boardman, Oregon, USA
Full-time
Onsite
Entry, Mid Level
$51K/yr - $113K/yr
2+ years expAmazon Data Services, Inc. is responsible for the design, planning, delivery, and operation of AWS global infrastructure. The Data Center Operations Technician will manage the hardware lifecycle of IT infrastructure, focusing on maintenance, troubleshooting, and operational stability of data center equipment.
Artificial Intelligence (AI)DeliveryE-CommerceRetail
Responsibilities
You will work as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure
Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability
You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues
You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure
You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals
You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment
More experienced technicians may assist in training less experienced members of the team
You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.)
You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc
You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure
Show a strong aptitude for troubleshooting and problem solving
You will be involved with site management and maintain tidiness in operation areas
Your role involves covering 24x7
Qualification
Required
2+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
High school or equivalent diploma
Preferred
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Benefits
Equity
Sign-on payments
Other forms of compensation
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18969)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
Kleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2025-12-30
Calcutta Telegraph
2025-12-30
2025-12-30
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