Westgate Resorts · 18 hours ago
Compliance Agent
Ocoee, FL
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrWestgate Resorts is a leader in the timeshare and hospitality industry, providing a diverse range of vacation experiences. As a Compliance Agent, you will support the company's commitment to integrity and regulatory compliance by assisting with internal audits, reviewing documentation, and monitoring compliance reporting tools.
CasinoHospitalityResorts
Responsibilities
Assist in auditing Timeshare Closing processes to measure performance and adherence to company policies and regulatory requirements
Review and document compliance and non-compliance findings from Timeshare closing recordings
Maintain accurate logs and records of audit results and compliance findings
Escalate identified risks, trends, or concerns to the Compliance Officer as appropriate
Audit account and closing paperwork to ensure proper execution and documentation
Communicate identified training opportunities or recurring issues to the Compliance Officer
Participate in compliance-related training sessions and ongoing education
Research and analyze consumer and customer complaints
Monitor and research LexisNexis compliance reporting
Support administrative duties and special projects as assigned
Qualification
Required
High School Diploma or equivalent
Intermediate proficiency in Microsoft Word and Excel
Strong written and verbal communication skills
Ability to review detailed information with accuracy and attention to detail
Comfort working independently while collaborating with cross-functional teams
Ability to effectively communicate information in one-on-one and small group settings
Ability to manage multiple tasks, meet deadlines, and maintain confidentiality
Preferred
Previous experience in compliance, auditing, quality assurance, customer service, or hospitality operations
Timeshare industry experience
Bilingual skills (Spanish or Portuguese) — reading, writing, and speaking
Benefits
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Company
Westgate Resorts
Westgate Resorts is a resort company.
Founded in 1982
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Mark Waltrip
COO
Adolfo Vasquez
Senior Manager Partnerships & Distribution Hotel Sales & Marketing
Recent News
Company data provided by crunchbase