United Wholesale Mortgage · 8 hours ago
Special Loans Analyst
Pontiac, MI
Full-time
Onsite
Entry, Mid Level
2+ years expUnited Wholesale Mortgage is seeking a Special Loans Analyst to manage and service a portfolio of complex or non-standard mortgage loans. The role involves ensuring accurate processing, payment application, customer service, and compliance with regulatory and investor guidelines.
FinanceFinancial ServicesMortgage
Responsibilities
Monitor and service a portfolio of complex mortgage loans throughout their lifecycle, ensuring accurate maintenance of terms, interest rates, and payment structures
Process interest rate changes, payment recalculations, buy-down subsidy tracking, and re-amortizations in accordance with loan documents and investor guidelines
Ensure all servicing activity adheres to investor (e.g., Fannie Mae, Freddie Mac, FHA, VA) and regulatory requirements, including RESPA, TILA, and CFPB guidelines
Investigate and resolve loan-level discrepancies, payment issues, and customer inquiries efficiently and professionally
Prepare and analyze reports related to special loans performance, compliance, and audit requirements
Work closely with internal teams such as Loss Mitigation, Customer Service, Escrow, and Accounting to resolve complex issues and improve servicing processes
Perform data entry and system adjustments in servicing platforms (e.g., MSP, Black Knight, or equivalent systems)
Qualification
Required
2–5 years of mortgage servicing experience
Experience with special or non-standard loan products
In-depth understanding of loan documents, servicing regulations, and investor requirements
Familiarity with regulatory compliance (FCRA, SCRA, RESPA, TILA, etc.)
Proficiency in mortgage servicing systems (e.g., Black Knight MSP) and Microsoft Office Suite
Excellent attention to detail and organizational skills
Strong analytical and problem-solving skills
Strong written and verbal communication
Ability to work independently and within a team in a fast-paced environment
High school diploma or equivalent
Preferred
Associate's or Bachelor's degree in finance, accounting, or related field
Benefits
Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
Company
United Wholesale Mortgage
United Wholesale Mortgage is a wholesale mortgage lender.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.3BKey Investors
The Gores Group
2025-09-09Post Ipo Debt· $1B
2024-12-05Post Ipo Debt· $800M
2021-01-22IPO
Leadership Team
Martim Schnack
VP, IT Enablement
Recent News
2026-01-23
2026-01-17
DBusiness Magazine
2026-01-16
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