NEOGOV · 16 hours ago
Utility Technology Administrator
Gastonia, NC
Full-time
Onsite
Mid, Senior Level
$77K/yr - $123K/yr
3+ years expNEOGOV is seeking a Utility Technology Administrator for the City of Gastonia. This role is responsible for implementing operational technology solutions to enhance Utilities Maintenance services, managing a team focused on technology and compliance, and advising city personnel on technical equipment usage.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Responsible for developing and supporting in the field Utility Maintenance Technology and Compliance; and developing creative use of technology tools and techniques for compliance, GIS data collection, maintenance, analysis, and display to improve infrastructure functions and related to Utilities Maintenance
Supervises, directs, and evaluates assigned staff, resolving employee concerns and problems, directing work. Provide technical guidance and assistance to subordinates and to department users in the development and implementation of systems and applications
Responsible for managing in the field technology hardware and software to ensure that they are used to their optimal capacity, properly maintained, updated and expanded as needed
Produces, maintains, and updates public utility data to assist utility maintenance and GIS staff, to maintain permit requirements and compliance; assures accuracy of data
Provides operational support to department staff through the production of reports, inspection videos, flow data, and bulk water billing
Responsible for managing SSO documentation along with maintaining and updating the City’s collections permit
Manages development of software applications within Utilities Maintenance, involving configuring, designing, testing, documenting applications, training users and resolving problems as needed
Investigates and recommends technology software, hardware and networking options and alternatives, including recommendations for funding
Conduct research and perform analysis; prepare and present reports regarding project feasibility, equipment utilization, project development, assist management, and the cost of applications
Assists the Division Manager in the preparation of the annual budget for technology activities
Keeps current on the latest utility technology technological advances by attending conferences and user group meetings
Perform City Works administrative duties and other tasks as required
Qualification
Required
Bachelor's degree in Environmental Science, Hydrology, Computer Science, or related field
Considerable experience in the water distribution and/or wastewater collection utility or municipal environment or equivalent combination of education and experience
Three years of supervisory experience in water distribution or wastewater collection
Complete NIMS ICS-100, 200 and 700 within twelve months of hire
Obtain Collection 3 and Back flow and Cross Connect certifications within twenty-four months of hire
Valid North Carolina driver's license
Principles of Wastewater Collection Permit Compliance, Bulk Water, Leak Detection, Valve Exercising, CCTV, Flow Monitoring, Backflow, Cross Connection, and Fats, Oil and Grease
Operation and applications of technology, methods, principles, and practices as related to water and sewer operations
Ability to analyze problems and situations and to present appropriate facts and recommendations concisely in written and oral form
Principles and practices of organization, administration, budgeting and personnel management
Supervisory techniques and administrative practices and principles, including budget preparation and monitoring; ability to apply these principles and techniques
Benefits
High Deductible Health Plan with HSA
Dental
Vision
Life
Supplemental Insurance Plans
Pension (Local Government Employees' Retirement System)
401(k)
457
Short-term/Long-term Disability
Dependent Care Plan
Employee Assistance Program
On-Site Health Clinic
Employee Educational Assistance Program
Sick Leave (12 days per year)
Initial Employment Vacation: Starting at 12 days per year
Holidays (11 days per year)
Personal Day (1 day per year)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase