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Chubb · 1 day ago

Claim Director

O'Fallon, MO

Full-time

Hybrid

Lead/Staff

Chubb is a world leader in insurance, and they are seeking a Claim Director to manage complex general liability and auto liability claims for Personal Lines insureds nationwide. The role involves handling claims, coordinating with business partners, and representing the company in various meetings and legal proceedings.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Manage an inventory of Personal Lines Casualty claims involving moderate to high severity exposures and complex coverage issues

Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities

Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy

Analyze coverage and communicate coverage positions, as warranted, within assigned authority

Demonstrate and implement effective defense, resolution and claim strategies

Direct and closely monitor assignments to experts and defense counsel subject to established guidelines

Provide superior customer service to insureds, agents, and internal business partners

Adhere to Best Practices Guidelines

Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing

Travels to conferences, mediations, and trials as necessary. Travel ranges from approximately 10% to 25% but it could be more as dictated by business needs

Qualification

Claim handlingCoverage determinationNegotiationCustomer serviceRisk analysisTeam coordinationCommunication skills

Required

Manage complex general liability and auto liability claims, both litigated and non-litigated, under primary and excess Personal Lines policies

Accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies