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Thomson Reuters · 2 weeks ago

Global Key Account Director

United States

Full-time

Remote

Senior Level, Lead/Staff

$238K/yr - $442K/yr

10+ years exp

Thomson Reuters is a global business that provides trusted content and technology to professionals across various sectors. They are seeking a Global Key Account Director who will lead the global account strategy for key clients, focusing on maximizing financial and strategic value while cultivating relationships with senior clients and executives.

AdviceAnalyticsFinancial ServicesManagement ConsultingProfessional ServicesRisk ManagementSoftware

H1B Sponsor Likely

Responsibilities

Drive strategic engagement and growing commercial relationships with designated clients; increase new sales and revenue at each account in accordance with targets

Deep understanding of each firm’s business strategy and objectives to inform the direction of Thomson Reuters strategy and ensure we align our capabilities effectively

Work with Product Management to shape the key value propositions sold by Thomson Reuters into the assigned industries, adding the voice of the customer to the development of the industry focus area

Identify growth opportunities to create needs and competitive solutions

Ensure we have the right connections between Thomson Reuters and the customer at all levels and the ability to bring the relevant stakeholder from both organizations into strategic meetings

Lead global communication amongst the account teams covering these clients globally; coordinate multi-country deals to ensure maximum value for Thomson Reuters and a well-coordinated customer experience while buying from Thomson Reuters

Ensure customer satisfaction with Thomson Reuters; serve as a senior point of escalation for issues and take a leadership role in problem solving on behalf of the customer

Serve as a primary relationship manager and senior escalation point for each customer; track and manage existing relationships and develop new ones. Support other executives’ relationships with these clients and ensure that we are bringing to bear the right resources to serve each customer

Lead a global virtual team across Thomson Reuters; know whom to engage, how to engage them to ensure delivery for client

Build and leverage executive level relationship to drive engagement and strategic alignment with Thomson Reuters. Ensure Thomson Reuters executives and others understand client needs; address over short- and long-term. Build, deliver and track strategic global account plan; forecast, track, report key information, performance indicators

Collaborate effectively across Thomson Reuters to develop the account strategy for each assigned firm, agree on prioritization of opportunities with relevant sales and account management colleagues and take responsibility for driving progress on the account strategy, coordinating relevant touchpoints and acting as the point of coordination across Thomson Reuters

Qualification

Strategic account managementSalesBusiness developmentC-suite engagementIndustry experienceConsultative sellingGlobal team leadershipNegotiation skillsProblem-solvingCollaborationCommunication skillsAdaptability

Required

BA/BS required

10+ years work experience including sales, business development and managing large customer relationships

5+ years' industry experience at a minimum in one of the following industries, either working within the industry or selling into the industry

Thorough knowledge of trends impacting the market and the needs of these customers

Strong network building in the industry and strategic partnering

Strategic relationship/account management + consultative selling across sectors, focused on growing account value

Lead and influence global teams (directly and/or virtually) across geographies and business lines

Multi-functional track record (e.g., frontline sales, account management, sales/business ops, proposition/product management)

Entrepreneurial, adaptable, and effective in ambiguous, fast-changing environments

Proven leader of complex strategic negotiations; strong follow-through on post-agreement delivery

Strong C-suite engagement and executive relationship-building with large, complex global accounts; rigorous account planning

Customer-first, outside-in mindset with strong influencing, problem-solving, conflict management, and innovative sales strategy execution

Excellent communicator/collaborator; resourceful, highly organized, able to prioritize; global market experience and willing to travel

Preferred

Advanced degree (MBA, JD/LLB, MA/MS, MEng etc) preferred

Benefits

Flexibility & Work-Life Balance

Career Development and Growth

Industry Competitive Benefits

Culture

Social Impact

Making a Real-World Impact

Market competitive health, dental, vision, disability, and life insurance programs

Competitive 401k plan with company match

Competitive vacation, sick and safe paid time off

Paid holidays (including two company mental health days off)

Parental leave

Sabbatical leave

Optional hospital, accident and sickness insurance paid 100% by the employee

Optional life and AD&D insurance paid 100% by the employee

Flexible Spending and Health Savings Accounts

Fitness reimbursement

Access to Employee Assistance Program

Group Legal Identity Theft Protection benefit paid 100% by employee

Access to 529 Plan

Commuter benefits

Adoption & Surrogacy Assistance

Tuition Reimbursement

Access to Employee Stock Purchase Plan

Company

Thomson Reuters

Glassdoor3.0

Thomson Reuters delivers critical information from the financial, legal, accounting, intellectual property, science, and media markets.

Founded in 2008

Toronto, Ontario, CAN

10001+ employees

http://thomsonreuters.com

H1B Sponsorship

Thomson Reuters has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (13)

2024 (12)

2023 (5)