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Capital One · 18 hours ago

Senior Associate, Product Management - Customer Services & Strategy (US Card)

Chicago, IL

Full-time

Onsite

Entry, Mid Level

$119K/yr - $136K/yr

1+ years exp

Capital One is a leading financial services company that is seeking a Senior Associate in Product Management for its Customer Services & Strategy team. The role involves driving innovative customer experiences through technology, collaborating with various teams, and managing product development roadmaps to meet business needs.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design

You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology

You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers

You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy

By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams

You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert

Qualification

Product ManagementAgile DevelopmentData AnalysisUser Experience DesignCross-Functional CollaborationCommunicationTeamworkProblem SolvingAdaptability

Required

Bachelor's degree or military experience

At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering