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Yakshna Solutions · 16 hours ago

Helpdesk Specialist

Herndon, VA

Full-time

Onsite

Mid Level

$45K/yr - $50K/yr

4+ years exp

Yakshna Solutions, Inc. is a certified woman-owned small business providing professional IT solutions and services. They are seeking a highly qualified Helpdesk Specialist who will communicate effectively and possess strong interpersonal skills in a fast-paced environment.

ConsultingGovernmentInformation ServicesInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Strong working knowledge on the following commercial software applications:

Microsoft Exchange Server, Microsoft Office all inclusive

HyperTerminal for Router Programming

Bentley's Micro station

Several Versions of Adobe Standard and Reader

Android Operating System, Apple Operating System, Verizon Management

Active Directory

System Center Configuration Manager

Video/Audio Editing

Army Training Certification Tracking System (ATCTS)

Qualification

Microsoft Exchange ServerActive DirectorySystem Center Configuration ManagerSecurity+ CertificationPC image buildingA+ CertificationTroubleshootingOperating systems knowledgeVideo/Audio EditingAndroid Operating SystemApple Operating SystemVerizon ManagementHyperTerminalBentley's MicrostationAdobe StandardReaderAutomation NCO CourseInterpersonal skillsSelf-motivatedInnovativeFast-paced environment

Required

Certification in Security Plus

Certification in A Plus

Automation NCO Course

Knowledge of the operating system software to install application software, troubleshoot operating systems and application software problems, and use the operating system commands for executing programs

Ability to use and maintain computer systems, equipment, and software

4+ years of experience with PC image building, and IA patch management

Active Secret Level Clearance

US Citizenship

Preferred

Strong working knowledge on the following commercial software applications: Microsoft Exchange Server, Microsoft Office all inclusive, HyperTerminal for Router Programming, Bentley's Micro station, Several Versions of Adobe Standard and Reader, Android Operating System, Apple Operating System, Verizon Management, Active Directory, System Center Configuration Manager, Video/Audio Editing, Army Training Certification Tracking System (ATCTS)

Ability to communicate effectively (written/verbal)

Possess strong interpersonal skills

Be self-motivated

Be innovative in a fast-paced environment