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Dexian · 2 weeks ago

Branch Operations Manager

Danville, CA

Full-time

Onsite

Senior Level, Lead/Staff

$70K/yr - $78K/yr

8+ years exp

Dexian is a leading provider of staffing, IT, and workforce solutions. The Branch Operations Manager plays a critical role in providing personalized banking services and operational leadership while ensuring exceptional client experiences and compliance with banking regulations.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency

H1B Sponsor Likely

Hiring Manager

Sunil Chanana

Responsibilities

Provide strong operational leadership, guidance, and support to branch staff

Schedule and manage branch staffing to ensure optimal coverage and customer service

Ensure compliance with bank policies, procedures, and applicable state and federal regulations

Maintain branch security through training staff on security protocols and managing security measures (keys, combinations, cash limits, etc.)

Oversee and review branch documentation, operational reports, and certifications to maintain accuracy and compliance

Approve transactions within assigned limits, manage exceptions, and perform supervisory overrides as necessary

Manage and resolve complex customer inquiries, account disputes, and escalations professionally and efficiently

Perform various operational tasks, including teller transactions, new account openings, and routine branch maintenance duties

Collaborate closely with the Branch Manager to achieve targeted deposit growth through sales programs, client prospecting, business development, and client relationship management

Actively participate in promotional activities and community engagement, including at least 10 hours of CRA volunteer work annually (compensable)

Other duties and responsibilities as assigned by management

Directly manage and supervise up to 5 branch employees, including Client Service Representatives and New Account staff

Conduct regular performance evaluations, provide training, development, and coaching to staff

Manage employee scheduling, confirm accurate timekeeping, and assist Branch Manager with performance management tasks

Oversee critical operational tasks, such as processing daily large transaction reports, NSF exception items, and compliance-related documentation

Qualification

Banking operations knowledgeRegulatory complianceSupervisory experienceCore banking systemsMS Office proficiencyNotary Public designation

Required

Minimum of 8 years of banking experience, including at least 4 years in a supervisory role

Minimum of 4 years of direct operations experience in retail banking

Proficiency in MS Word, Excel, Outlook, and core banking systems

Preferred

Notary Public designation preferred

Company

Dexian

Glassdoor3.5

Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.

Founded in 1994

Mclean, Virginia, USA

1001-5000 employees

https://dexian.com

H1B Sponsorship

Dexian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (65)