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CVS Health · 18 hours ago

Senior Billing Administrator

United States

Full-time

Remote

Mid, Senior Level

$18.50/hr - $42.35/hr

3+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. The Senior Billing Administrator is responsible for processing and distributing monthly premium invoices, reviewing invoices for accuracy, and resolving billing discrepancies while supporting the Billing Manager and the team.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Execute monthly invoices on appropriate billing platform and review group specifications to ensure all appropriate information is included with monthly invoices before distribution to the clients

Investigate incoming customer and client relations billing inquiries defining appropriate response and/or determining appropriate escalation to bring inquiry to an accurate and timely resolution

Support Billing Manager by being first point of escalation and support for accounting and billing direct reports

Provide support for projects, special requests and reporting

Investigate and resolve any billing discrepancies and assist the Billing Manager/Supervisor in analyzing monthly billing variances

Load new rates and specific coding relevant to the group plan and products sold. This set up information is critical for the import process from billing to accounts receivable/payable to ensure accurate and efficient revenue reporting and vendor payments

Process administrative claims to collect payment for monthly administrative invoices

Qualification

Microsoft ExcelBilling experienceCustomer serviceMath skillsBookkeepingAccountingFinanceWritten communicationVerbal communicationProblem solvingTeamwork

Required

3+ years Microsoft Excel and Outlook experience

6+ months Billing experience

6+ months of customer service experience in a healthcare environment

Intermediate math skills (add, subtract, multiply, divide, percentages, ratio's, formulas etc.)

Strong written and verbal communication skills

Problem solving and teamwork skills

Preferred

Experience in Bookkeeping, Accounting, Finance or related field

Associates Degree in Accounting, Business or Finance related field or higher preferred or equivalent experience

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility