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Dexian · 19 hours ago

Technical Customer Service

United States

Contract

Remote

New Grad, Entry Level

$17/hr - $18.30/hr

Dexian is a leading provider of staffing, IT, and workforce solutions. They are seeking a Customer and Technical Support Consultant to serve as the direct line between clients and customers, providing assistance with diagnostic analyzers and troubleshooting technical issues.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency

H1B Sponsor Likely

Hiring Manager

Shivani Vangari

Responsibilities

You will instruct customers on the use of our in-house diagnostic analyzers

You will coordinate and assist with equipment installations and troubleshoot mechanical hardware technical problems as well as software integration issues

Qualification

Technical support experienceVeterinary practice experienceComputer skillsProblem solvingMultitaskingListening skillsCommunication skillsInterpersonal skillsOrganizational skills

Required

Fluent in English

Experienced in a technically related field, have worked in a veterinary practice with our chemistry analyzers, a laboratory setting, or contact center environment

Strong computer and technical skills, with the aptitude to learn applicable software and hardware

Networking and/or software support is a plus

Highly motivated, goal-oriented, and a strong collaborator

Proven track record of providing extraordinary customer service

Superb listening and communication (verbal and written) skills

Strong interpersonal skills with the ability to establish rapport quickly

Master problem solver with fine attention to detail

Strong organizational skills in a multi-tasking environment

Ability to learn quickly and apply skills and abilities to a variety of customer interactions

Ability to be on the phone for 8 hours per day

Reliable and dependable attendance

Company

Dexian

Glassdoor3.5

Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.

Founded in 1994

Mclean, Virginia, USA

1001-5000 employees

https://dexian.com

H1B Sponsorship

Dexian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (48)