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RWJBarnabas Health · 20 hours ago

Unit Secretary, Emergency Department

Newark, NJ

Part-time

Onsite

Entry Level

$20.42/hr - $20.42/hr

1+ years exp

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine. The Unit Secretary role in the Emergency Department involves assisting the Nursing Director and staff nurses with clerical functions to enhance patient satisfaction and support unit operations.

DiabetesHealth CareNeuroscienceOutpatient CareRehabilitation

Responsibilities

Ability to perform assigned clerical duties (Conduct environmental rounds, stock supply closet, complete assignment board, answer phones/call bells, print daily census, complete patient rounds, file diagnostic reports)

Answers telephone/ intercom in a polite manner and communicates information to appropriate personnel / family

Contributes to the unit’s overall patient satisfaction score by doing regular rounding, escalation of complaints and providing service recovery

Performs chart maintenance/chart assembly/chart thinning according to policy

Promotes patient flow efforts by actively participating in patient movement and escalating barriers to management

Promotes patient satisfaction through individual activities as evidenced by feedback from patients and families

Transcribes physician orders

All other duties as assigned