ServiceNow Platform Architect (CSM, FSM) jobs in United States
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Ztek Consulting ยท 20 hours ago

ServiceNow Platform Architect (CSM, FSM)

Ztek Consulting is a minority- and woman-owned business enterprise that provides customized talent management solutions for clients. They are seeking a ServiceNow Platform Architect to design and guide the implementation of complex ServiceNow solutions, leveraging deep knowledge of ServiceNow capabilities and best practices to drive business value and improve operational efficiency.

ConsultingHuman ResourcesInformation TechnologyLegalStaffing Agency
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H1B Sponsor Likelynote
Hiring Manager
ManishSingh Chouhan
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Responsibilities

Lead the design and implementation of end-to-end ServiceNow solutions, including CSM, FSM and other ServiceNow applications
Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations
Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability
Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability
Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards
Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows
Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations
Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities
Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides
Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features

Qualification

ServiceNow CSMServiceNow FSMIntegration DesignCustomization & ConfigurationTechnical Leadership

Required

Must Have skills- CSM, FSM Modules
CSM and FSM Implementation experience is must

Company

Ztek Consulting

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Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for its clients.

H1B Sponsorship

Ztek Consulting has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (1)

Funding

Current Stage
Growth Stage

Leadership Team

S
Shefali Sharma
Founder
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Company data provided by crunchbase