Kroger · 1 week ago
GROCERY/COURTESY CLERK
Kroger is a well-established company focused on providing exceptional customer service and a safe environment. The Grocery/Courtesy Clerk will create an outstanding customer experience by assisting customers, maintaining cleanliness, and following safety procedures.
GroceryMarketingMeat and PoultryRetailRetail Technology
Responsibilities
Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Assist with customer requests; retrieving, lifting and locating product
Greet customers, help customers load merchandise on the conveyor belt, bag merchandise and thank customers
Assist in removing customer’s merchandise from bottom of bascart for checkout
Properly and politely follow all customer requests on bagging preferences
Follow best practices for bagging items in various types of bags, such as reusable/plastic/paper, while ensuring that contents or items are not damaged
Offer assistance to customers with loading bags into their car
Control shrink by following all company shrink initiatives including but not limited to: bottom of basket inspections, cart transfers, proper placement of all go-backs
Retrieve carts from the parking area using a cart strap, pushing no more than 6 carts at once, and return them to designated areas
Understand the store’s layout and have the ability to locate products and conduct price checks for cashiers
Observe scheduled shift operating hours
Display a positive, friendly attitude
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Execute, maintain and log a legitimate safety sweeps program by inspecting entire sales floor every half hour
Notify management of customer or employee accidents
Maintain cleanliness standards on, but not limited to: lobbies, vending machines, restrooms, total sales floor, spills, check stands, carts, hand baskets, and front of building/parking lot
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
Collaborate with Front-end associates to encourage teamwork
Adhere to all local, state and federal laws, and company guidelines
Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualification
Required
Must be able to meet the minimum physical demands of the position
Must be 16 or older
Preferred
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math: counting, addition, and subtraction
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Health care benefits
Paid time off such as vacation, sick leave, and parental leave
Mental and emotional support resources through our Employee Assistance Program
Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
Associate discounts
Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
Robust internal training and development resources to grow your career
Company
Kroger
Kroger is a grocery retail store that provides a wide variety of product for customers and community.
H1B Sponsorship
Kroger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (64)
2023 (71)
2022 (63)
2021 (20)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
unknown1984-09-28IPO
Leadership Team
Ronald Sargent
Interim Chief Executive Officer
Recent News
StreetInsider.com
2025-12-09
Company data provided by crunchbase