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Parthenon Management Group · 1 week ago

Business Application Engineer

Brentwood, TN

Full-time

Hybrid

Senior Level

6+ years exp

Parthenon Management Group is an association management company offering management services to professional and trade associations. The Senior Business Application Engineer will support PMG’s goals by maintaining and enhancing software platforms for the company and its clients.

ConsultingNon Profit

Growth Opportunities

Responsibilities

Meet regularly with the Business Applications Team and business analysts to clarify priorities and requirements

Quickly translate user/business requirements into solid technical specifications

Design, develop, test, debug, and document application features and enhancements for the AMS platform

Build and maintain relational and dimensional data models; write efficient SQL and optimize queries

Implement integrations between the AMS and client websites or third-party systems

Participate in code reviews, both giving and receiving constructive feedback

Create and maintain technical documentation, deployment guides, and runbooks

Assist in developing and maintaining CI/CD pipelines and automated testing

Support deployment processes and post-deployment validation

Collaborate with senior engineers on solution architecture and technical approach

Troubleshoot and resolve production issues in collaboration with the team; participate in on-call rotation

Contribute to mobile app development and maintenance under the guidance of senior engineers

Support client onboarding from a technical/AMS perspective (data migration, configuration, etc.)

Actively suggest improvements to existing systems and processes

Assist with database reporting, Excel data manipulation, and ad-hoc data tasks

Provide supplemental IT support and help onboard new team members (hardware, accounts)

Perform other duties as assigned

Participate in the on-call rotation and help resolve incidents outside regular business hours (with senior backup when needed)

Serve as a backup escalation point for complex support tickets or client issues

Assist in gathering requirements and preparing documentation for internal IT audits and compliance efforts (SOC 2, GDPR, etc.)

Contribute ideas and effort estimates during annual budgeting and sprint planning cycles

Help create or update departmental runbooks, monitoring dashboards, and alerting rules

Occasionally present technical topics or demo completed work in team or company-wide meetings

Actively participate in knowledge-sharing sessions and brown-bag lunches

Provide constructive feedback during retrospectives to continuously improve team processes

Other duties as assigned

Qualification

Full-stack developmentAgile/Scrum experienceJavaScript FrameworksAWSPHPLinuxDockerRelational database queriesInclusive cultureCreative Problem SolverCommunication skillsProject management

Preferred

Bachelor's Degree, Training program or experience as a full-stack developer with 4 years minimum experience, understand core components of software development

Six (6) years' working on an Agile/Scrum Team or some form of software development project management

Ability and enthusiasm for quickly learning new technologies

Experience with the following technologies is required: JavaScript Frameworks, HTML, CSS, PHP (WordPress & Symfony & Composer), Linux (Apache, Nginx, PostGress, MySQL, Shell Scripting), Docker, and AWS (Lambda, EC2, SES, SQS, CloudFront)

Experience with the following technologies is preferred but not required: Domain Name Services, TCP/IP Model, Authentication (X.509 Certificates, SAML, JWT), Windows System Administration, C# .NET, NextJS, Ionic React, WebSocket Pub/Sub, Test Driven Development, Experience Building REST or GraphQL Backends, Relational database queries and data model changes

Experience with eCommerce / Payment Card Industry Standards and Conference / Convention Planning and Management is a plus

Ability to communicate and assist staff in the office with technology related issues

Ability to prioritize and manage multiple projects at one time

Creative Problem Solver

Creates an inclusive and dynamic culture