Mocse Credit Union · 23 hours ago
VP of IT & Business Transformation
Coffee Road - MODESTO, CA 95355
Full-time
Onsite
Mid, Senior Level
$148K/yr - $197K/yr
7+ years expMocse Credit Union is seeking a visionary leader for the role of VP of IT & Business Transformation. This position is responsible for driving technological advancements, spearheading transformation initiatives, and formulating technology strategies to enhance member experience and improve operational efficiency.
BankingCustomer ServiceFinancial Services
Responsibilities
Own and execute the enterprise technology vision and roadmap, ensuring alignment with Mocse Credit Union’s business strategy, member experience goals, regulatory obligations, and long-term growth objectives
Provide strategic oversight of enterprise architecture, platforms, and technology standards, continuously evaluating emerging technologies and guiding investment decisions to ensure scalability, resilience, and business value
Own enterprise cybersecurity, technology risk management, and operational resilience, including security architecture, regulatory alignment, incident preparedness, Disaster Recovery, and Business Continuity planning. Establish and test resilience controls (e.g., tabletop exercises, RTO/RPO targets), and ensure the organization’s ability to prevent, withstand, and recover from technology-related disruptions
Support the enterprise data, analytics, and artificial intelligence ecosystem, including data governance standards (quality, lineage, access, retention), data platforms, analytics capabilities, and responsible AI adoption. Ensure data and Artificial Intelligence (AI) solutions are secure, compliant, ethical, and aligned to business outcomes, enabling insight, automation, and informed decision-making across the organization
Acquire and apply expert knowledge of technologies and practices critical to ensuring effective and competitive business services. Lead the identification, assessment, and adoption of emerging technologies such as Artificial Intelligence (AI) and blockchain to drive competitive advantage and increase member value
Prioritize transformation initiatives with member experience and business-value lens; set outcome metrics
Participate actively in the Executive Team, contributing constructively, embracing new perspectives, and collaborating effectively across functions. Take initiative to propose and implement ideas that support the credit union’s sustained growth
Collaborate with business units and IT teams to identify opportunities for innovation and process optimization, assembling cross-functional teams to address key challenges
Initiate and cultivate strategic partnerships with technology vendors, fintech firms, and industry partners to explore new opportunities and accelerate technological advancements
Direct technology resource use and execution across infrastructure, applications, development, and vendor solutions to maintain service levels and support growth
Lead the credit union's cloud strategy, including planning, migration, optimization, and governance across all cloud environments (AWS, Azure, Google Cloud, etc.)
Develop and manage robust API and MCP strategies for seamless integration with partners, promoting open banking
Build relationships and negotiate with vendors and industry contacts as needed
Guide technical teams in addressing complex challenges and encourage experimentation and rapid iteration
Evaluate the existing organizational structure and assess team capabilities to align with projected objectives. Lead efforts to recruit, mentor, and retain a high-caliber technology team, cultivating a culture of collaboration, psychological safety, continuous learning, and exceptional performance
Lead enterprise-wide technology and business transformation, driving adoption of new platforms, processes, and ways of working through disciplined change management, executive alignment, and clear accountability. Build organizational readiness for change while ensuring transformation initiatives deliver measurable business and member outcomes
Participate actively in various internal and external credit union committees and assignments related to risk management, policy and procedure development, and other operational matters impacting the organization
Collaborate effectively with executive leadership and departmental heads to ensure seamless integration of technology initiatives with overarching business strategies and operational requirements
Establish key performance indicators (KPIs) for service reliability, delivery velocity, security posture, and adoption; review monthly and course correct timely as needed
Hold teams accountable to SLAs and regulatory/compliance requirements; drive continuous improvement via retrospectives
Implement a coaching and mentoring cadence (1:1 coaching, skill plans) to build a high-trust, learning culture aligned to organizational values
Exhibit comprehensive knowledge of organizational dynamics
Display advanced leadership abilities, facilitating influence across all organizational levels
Bring expertise in strategic planning and a verified track record of successful execution
Communicate complex concepts with clarity, build consensus among diverse stakeholders through exceptional communication skills
Excel in collaborative settings and provide effective leadership to cross-functional teams
Stay abreast of evolving technologies and industry trends, particularly regarding innovative solutions addressing organizational challenges
Qualification
Required
Bachelor's degree in computer science, Information Technology, Engineering, or a related field
Deep expertise in cloud computing platforms (AWS, Azure, or Google Cloud), including architecture, migration strategies, cost optimization, and security best practices
Strong background in modern software engineering principles and practices, including agile methodologies, DevOps, microservices architecture, and API design
Strong understanding of cybersecurity principles and frameworks (e.g., NIST, ISO 27001), with experience applying best practices to design, implement, and maintain secure, compliant technology environments within a regulated industry
Knowledge of innovative tools such as AI, API's, and data repositories
Proficiency in data science, machine learning, and artificial intelligence concepts, with practical experience in leveraging data for business insights and automation
Comprehensive understanding of enterprise systems architecture, including network, storage, virtualization, and cybersecurity
Experience with various programming languages and frameworks (e.g., Python, Java, .NET, Node.js, Go)
Knowledge of IT governance and regulatory guidelines
Candidates should have 7–10 years of overall experience, with 3-5 years in a senior IT leadership role
Bachelor's degree in management information systems, computer science or a related field
Experience designing and implementing innovative business solutions
Familiarity with industry-specific regulations related to data management and security
Familiarity with a range of vendor technology packages and solutions, able to select and integrate the most appropriate technologies to support the business
Extensive IT experience, including software delivery and program management
Excellent verbal and written communication skills with the ability to effectively communicate with technical and non-technical users
Engaging and open, capable of working hard under significant pressure while also being seen as additive to the leadership team
Results-oriented with the ability to effectively resolve and manage problems and competing priorities
Ability to build trust with others through commitment to the highest ethical and professional standards
Confident leadership, sound judgment, creativity, and commitment to achieving excellence
A self-starter: self-motivated, self-disciplined, self-assured, and performance-driven
Excellent analytical and strategic skills
Preferred
Master's degree highly preferred
Experience in financial services or highly regulated industry preferred
Company
Mocse Credit Union
A central valley refuge from cold, impersonal banking. Don't bank boring, bank with Mocse!
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase