Customer Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

Curtiss-Wright Corporation · 1 day ago

Customer Service Representative

Curtiss-Wright Corporation is seeking a Customer Service Representative to join their Exlar team. The role involves maintaining customer relations, supporting sales teams, and coordinating with various departments to meet maintenance services sales goals.

AerospaceCommercialManufacturing
badNo H1Bnote

Responsibilities

Provides assistance to all areas of the company and to customers as needed on moderately complex questions
Responds to customer needs in a quick and effective manner performing account management functions. Improved customer relations measure this position’s accountabilities
Coordinates activities with other departments including import/export shipments
Understands requirements of various regulations and works to develop processes and procedures to improve efficiency
Provides details for pre order and post order assistance upon customer request
Support sales team with product quoting

Qualification

Customer service experienceCRM systemsMicrosoft Office proficiencyConflict resolutionOrganizational skills

Required

2+ years of customer service and customer support experience (industrial or manufacturing industry experience is an asset)
Experience using CRM systems
Strong computer skills required. Must be highly proficient in Microsoft Office products
High school Diploma or equivalent
Ability to work in a fast-paced environment
Ability to work independently and collaboratively within a team structure
Experience with conflict resolution and customer-centric attitude with a problem-solving mindset
Ability to work with ambiguity
Organizational skills with attention to detail
Must be a US Person

Benefits

Paid Time Off
401K with Employer Match and Profit Sharing
Health and Wellness Benefits
Learning and Development Opportunities
Referral Program
Competitive Pay
Recognition
Employee Stock Purchase Plan
Inclusive & Supportive Culture

Company

Curtiss-Wright Corporation

company-logo
Curtiss-Wright Corporation is a diversified, multinational provider of highly engineered, technologically advanced products and services.

Funding

Current Stage
Public Company
Total Funding
unknown
2012-04-02Acquired
1929-08-22IPO

Leadership Team

leader-logo
Lynn Bamford
Chair and Chief Executive Officer
linkedin
leader-logo
Glenn Tynan
VP Finance/CFO
linkedin
Company data provided by crunchbase