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PreSales Collective · 1 day ago

Senior Solutions Engineer

Buffalo-Niagara Area

Full-time

Onsite

Mid, Senior Level

4+ years exp

Decagon is a leading conversational AI platform that empowers brands to deliver concierge customer experiences. They are seeking a Senior Solutions Engineer to serve as a technical advisor and consultant, driving the integration of their AI-native platform into complex customer ecosystems.

Communities

Responsibilities

Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer

Create and architect generative AI experiences for our customer’s end users

Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value

Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders

Strong interpersonal and teamwork skills

Functional understanding of GTM systems and workflows

Qualification

Sales engineeringGenerative AITechnical communicationGTM systemsStartup experienceInterpersonal skillsTeamwork skills

Required

4-6 years of customer facing experience in a sales engineering (pre-sales) role

Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer

Create and architect generative AI experiences for our customer's end users

Develop custom demonstrations using the Decagon platform tailored to a customer's specific needs and value

Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders

Strong interpersonal and teamwork skills

Functional understanding of GTM systems and workflows