City of Philadelphia · 16 hours ago
Associate Business Analyst
Philadelphia, PA
Full-time
Onsite
Entry Level
$55K/yr - $60K/yr
2+ years expThe City of Philadelphia's Office of Innovation & Technology (OIT) is seeking an Associate Business Analyst to support the Department of Revenue. The role involves partnering with business stakeholders to gather project requirements, manage projects, and ensure successful implementation of web projects and applications.
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Responsibilities
Partner with business stakeholders and project teams to help identify, define, & translate business requirements into creative and practical solutions; act as a liaison between business stakeholders and the applications and other internal technology teams
Create high-level and detail-level documentation (process and business event models/diagrams) and specify systems and knowledge management solution requirements
Help define and develop project deliverables required to achieve targeted outcomes
Work directly with OIT operations, development resources and architects to communicate Agency/Department needs and to ensure compatibility and consistency with existing architectural and enterprise standards
Perform process reviews, document work flows and business requirements, and work with the project and program managers to see projects through to successful completion
Conduct reviews to ensure requirements documentation, design and other third party deliverables meet expectations
Test and quality assure changes, fixes, and enhancements to applications and related programs by the development team
Perform vendor evaluations for third party solutions
Define and manage data interfaces with third party vendors and internal systems
Assume system ownership of revenue applications for customizations, configurations (code setups), upgrades, issue escalation, functionality expertise as well as general user questions/training
Work in concert with the Capital Project teams upon systems implementation to ensure the seamless transfer from capital projects to in-house operations
Manage projects and initiatives within assigned business areas/systems
Champion business process improvements and provide in depth analysis within business areas
Qualification
Required
Minimum of two (2) years of experience providing application implementation and support services to end users or working with a back-office business domain; experience working with Oracle systems and data preferred
Associates degree in Computer Science, Business Administration, Information Systems, or a related technical discipline
Experience with relevant tools such as MS Excel, Project, PowerPoint, and Visio
Strong understanding of Relational Database Concepts, preferably Oracle, required
Preferred
Experience with Jira and Confluence (a plus)
Experience working in a large governmental environment (preferred)
Experience working with Oracle systems and data preferred
SQL, Database Design, Cognos, Crystal, or similar reporting tools a plus
Project/program management principles and tools a plus
Benefits
We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
Company
City of Philadelphia
Philadelphia is the largest city in the Commonwealth of Pennsylvania, the fifth-most-populous city in the United States.
10001+ employees
H1B Sponsorship
City of Philadelphia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (13)
2023 (5)
2022 (15)
2021 (13)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
A
Alan Burstein
Chief Surveyor
A
Alba Collazo-Irwin
Chief Deputy
Recent News
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