Amazon · 1 week ago
Business Intel Engineer I, Ring/Blink Customer Service Engineering Services
Hawthorne, CA
Full-time
Onsite
Entry Level
$74K/yr - $166K/yr
2+ years expAmazon is seeking a Business Intelligence Engineer to join their Customer Service Engineering Services team at Ring & Blink. The role focuses on delivering reliable reporting and analytics while supporting the migration of customer support data to a new data platform.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Build, maintain, and enhance analytics solutions, including dashboards and reports using Tableau, QuickSight, and other reporting or analytics interfaces, to support operational and business decision-making
Partner with senior BI Engineers to translate reporting requirements into clear, accurate, and maintainable analytics outputs
Support the data migration effort by executing defined migration or backfill tasks, validating migrated data, and helping ensure reporting continuity during the transition to the new Redshift cluster
Perform data validation and reconciliation to ensure accuracy and consistency between source systems and the new data platform
Write and maintain SQL queries to support reporting, ad-hoc analysis, migration validation, and data quality checks
Partner with senior BI and Data Engineers to support and learn emerging analytics patterns, such as automated insights, AI-assisted analysis, or alternative data consumption experiences, as the team evolves beyond static reporting
Create and maintain clear, structured documentation for datasets, reports, migration steps, validation results, and known data caveats
Help identify data quality issues, inconsistencies, or reporting gaps and escalate findings with clear context and proposed next steps
Follow established data governance, security, and access guidelines when handling customer support data
Support post-migration reporting updates, including updating dashboards, queries, and data sources to align with the new platform
Qualification
Required
2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
Experience with data visualization using Tableau, Quicksight, or similar tools
Experience with scripting language (e.g., Python, Java, or R)
Knowledge of data warehousing and data modeling
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience working with code repositories (e.g., Git), including reviewing, updating, and maintaining analytics or data-related code
Preferred
Knowledge of data modeling and data pipeline design
Experience with AWS services including S3, Redshift, Sagemaker, EMR, Kinesis, Lambda, and EC2
Experience using Salesforce
Experience working in a fast-paced, team environment
Benefits
A full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-11
Company data provided by crunchbase