Buchanan Group (BGI) · 3 weeks ago
Funeral Administrator - Decatur
Indianapolis, IN
Contract
Onsite
New Grad, Entry Level
$16/hr - $18/hrBuchanan Group (BGI) is seeking a Funeral Administrator to provide administrative support to funeral directors and assist guests at their funeral home. This role is essential for ensuring customer satisfaction and maintaining smooth daily operations.
CommunitiesEvent ManagementFunerals
Responsibilities
Answer incoming calls professionally and compassionately
Greet guests in a professional and caring manner
Communicate verbal and written messages clearly; transfer calls efficiently
Take accurate First Call information
Scan all files into the company database
Maintain knowledge of all memorialization programs
Enter online obituaries and create video tributes and memorial products as directed
Assist funeral directors and guest relations with room setup for visitations
Assist with urn receiving (following proper training)
Manage inventory and ensure supplies are stocked throughout the day
Support funeral directors with administrative tasks such as ordering and scheduling
Work cooperatively with co-workers and communicate work-related issues effectively
Follow assigned schedule and adhere to all state, federal, and internal policies
Attend training sessions as requested
Qualification
Required
Excellent verbal and written communication skills
Basic math skills, including ability to calculate percentages and proportions
Strong reasoning and problem-solving ability in standardized situations
Ability to read and interpret documents such as safety rules, contracts, and manuals
Proficiency in Microsoft Office and ability to learn industry-specific software
High school diploma or equivalent required
Preferred
Prior experience working with the public preferred
Benefits
401(k) matching
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Company
Buchanan Group (BGI)
Buchanan Group's corporate headquarters is located on the near east side of downtown Indianapolis.
Founded in 1881
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bruce Buchanan
Owner / CEO
Company data provided by crunchbase