Qcells North America · 2 weeks ago
Senior Scheduling Specialist
Santa Clara, CA
Full-time
Hybrid
Senior Level
$90K/yr - $105K/yr
6+ years expQcells North America is a leading provider of solar photovoltaic products and solutions. They are seeking a Senior Scheduling Specialist to manage project scheduling activities, ensuring projects are delivered on time and within budget while providing excellent customer experience.
Responsibilities
Optimize scheduling efficiency by balancing in-house crews and sub-contractor availability, geographic routing, travel time, and project deadlines
Serve as primary point of contact for customers regarding scheduling updates, timelines, and preparation requirements
Review pipeline reports to identify projects that are ready for a scheduling event
Schedule appointments with home owners and install teams through phone calls, emails, and text messages
Provide guidance to scheduling specialists by assisting in process improvement and training
Root cause analysis to identify bottlenecks or challenges that are preventing the scheduling team from achieving scheduling targets
Identify opportunities to streamline scheduling workflows and implement best practices across the scheduling team
Send material orders to procurement team to order bill of materials
Break complex projects into manageable actions, establish timeframes, and prioritize tasks effectively
Proactively identify potential risks and develop contingency plans. Elevate risk management strategies to safeguard project outcomes
Perform other scheduling tasks in site surveys, inspection, and other job site visits as necessary
Qualification
Required
6-7 years (or a bachelor's degree 3+ years) of work experience including a proven track record as a Scheduling Specialist, Project Manager, or in a similar role, including managing complex projects from inception to completion, ideally in the retrofit residential PV + ESS renewable energy sector
6-7 years of experience demonstrating excellent customer experience enhancing skills, capable of guiding peers and influencing senior-level management and stakeholders to drive positive business outcomes and unparalleled customer experience
Exceptional prioritization and time-management abilities, focusing on delivering high-quality positive impact
Strong capabilities in client-facing situations and teamwork; adept at negotiating, navigating ambiguity, resolving conflicts, and solving ambiguous challenges
Hands-on experience with advanced project management tools (e.g., enterprise-level CRMs) and quality assurance and risk management familiarity
Company
Qcells North America
Qcells is a renowned complete energy solutions provider in solar cell and module, energy storage, downstream project business and energy retail.
501-1000 employees
H1B Sponsorship
Qcells North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (14)
2023 (8)
2022 (15)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Danielle Merfeld
EVP and Global Chief Technology Officer
Taerim Kim
HR Generalist (Global CTO Org)
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