Gainwell Technologies · 2 days ago
Member Workflow / Helpdesk Agent - Oklahoma City, OK (On-site)
Oklahoma City, OK
Full-time
Onsite
New Grad, Entry Level
$28K/yr - $41K/yrGainwell Technologies is a company that enhances business operations and values employee contributions. The Member Workflow / Helpdesk Agent will assist members applying for Medicaid services by providing technical support and ensuring accurate data entry for eligibility determination.
Health CareInformation Technology
Responsibilities
Enters data sent in by the members to assist in determining eligibility and assist members calling with questions regarding their qualifications
Develops understanding of the client's business and applies knowledge to support efficient procedures and adherence to service level agreements
Contributes to problem identification and resolution
Interprets, audits, and reconciles reports for accuracy or completeness
Prepares and maintains standard reports for management and clients
Handles company confidential data according to policy and guidelines
Adheres to existing security policies and procedures
Qualification
Required
Outstanding customer service with call center background a plus
Ability to multitask and work with multiple computer applications
Good internet service is required for all positions
Experience working with client company products and services
Preferred
Bilingual a plus
Benefits
Flexible vacation policy
401(k) employer match
Comprehensive health benefits
Educational assistance
Leadership and technical development academies
Company
Gainwell Technologies
Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.
Founded in 2009
10001+ employees
H1B Sponsorship
Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (78)
2023 (56)
2022 (96)
2021 (33)
Funding
Current Stage
Late StageTotal Funding
$1M2023-06-06Grant· $1M
Leadership Team
Paul N. Saleh
President and Chief Executive Officer
Gary Call
Chief Medical Officer
Recent News
bloomberglaw.com
2025-12-12
GlobeNewswire
2025-12-11
Company data provided by crunchbase