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DCH Health System · 1 week ago

Technical Specialist/Lab

Tuscaloosa, AL

Full-time

Onsite

Mid Level

3+ years exp

DCH Health System is a healthcare provider seeking a Technical Specialist to oversee laboratory operations. The role involves troubleshooting, monitoring test performance, ensuring compliance with protocols, and training new personnel, while also contributing to quality management initiatives.

Health CareHospitalMedical

Responsibilities

Leads troubleshooting and problem solving (equipment problems, QC issues, questionable results, etc.) with help from Pathologist. Oversees appropriate corrective actions, including results review

Monitors performance of all tests and procedures in accordance with the applicable protocols contained in the procedure manuals

Reviews/updates procedures annually. Ensures procedures are reviewed by the Administrative Supervisor and Pathologists when changes are made or at least semi-annually. Ensures procedures are in CLSI format

Assists the Administrative Supervisor in directing, assigning and scheduling personnel in such a manner as to achieve high levels of productivity while continuing to generate timely and accurate test results. On a daily basis, works to maximize scheduling of personnel, integration of diagnostic workflow with instrumentation, and communication with internal and external customers

Monitors punctuality and timeliness of employee arrival, breaks and meal times to ensure testing areas are covered appropriately. Assists the Administrative Supervisor in time and attendance management

Ensures competency of all personnel by continuously evaluating and documenting performance. Provides input to the Administrative Supervisor on employee evaluations

Assists in evaluating instrumentation and new procedures as appropriate. Is responsible for coordinating on site evaluation/validation/verification and set-up of new instrumentation. Serves as a primary contact for training, troubleshooting and instrument repair

Assists in monitoring section and personnel compliance with fire, safety, infection control and other hospital regulations and practices according to policies and procedures

Responsible for training and teaching theory and practical applications to newly hired personnel in orientation. Assigns mentors or serves as a clinical instructor for students in the section during clinical practice. Participates and/or assists in teaching continuing education courses

Reviews professional journals, attends workshops, seminars and lectures to remain current in technical knowledge, instrumentation, techniques, regulatory requirements and procedures

Assists Administrative Supervisor and Laboratory Management in reviewing budgets, variances, strategic planning, goal definition, problem resolution and equipment acquisition

Answers customer inquiries about test results, methodology, specificity, sensitivity, and interpretation. Investigates customer complaints and initiates corrective actions when appropriate

Actively participates in ongoing quality and process improvement activities

Promotes a culture of teamwork, engagement, and team member and patient safety

Section specific technical specialists perform duties requisite to their assigned department

The technical specialist for Quality reports to the Laboratory Administrative Director and leads quality initiatives throughout the laboratories such as data collection and analysis, regulatory reporting, presentation to laboratory and hospital quality committees, attends committee meetings as assigned, coordinates with laboratory leadership on various quality improvement projects, reports progress and outcomes to the Laboratory Administrative Director, and other quality duties as assigned

Qualification

Medical Laboratory Scientist certificationLaboratory quality managementTechnical troubleshootingClinical instructor experienceData collectionAnalysisCustomer serviceTeamworkCommunication skillsProblem-solving

Required

Minimum education is a baccalaureate degree or equivalent in medical laboratory science or biological science

A minimum of three (3) years of certified laboratory experience is required

Abilities are demonstrated in areas of assigned responsibilities by successful completion of annual laboratory competency testing

Must be able to read, write legibly, speak, and comprehend English

Must possess manual dexterity and fine motor skills

Able to stand, walk, and sit for long periods of time, reach and bend

Is able to lift a maximum of 50 pounds with frequent lifting and/or carrying objects weighing up to 20 pounds

Vision and hearing must be normal or corrected to within normal

Normal color vision for those tasks requiring color differentiation

Includes exposure to human body fluids, disease, infection, laboratory chemicals and hazardous material

Requires wearing common protective or safety equipment

Physical presence on site is essential

Able to perform the duties with or without reasonable accommodation

Preferred

Certification as a Medical Laboratory Scientist, Medical Technologist or Clinical Laboratory Scientist by one of the nationally recognized certification agencies American Society of Clinical Pathologists (ASCP) preferred

Experience in laboratory quality management preferred