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Omni Hotels & Resorts · 1 week ago

Host / Greeter | Neighborhood Services (Part Time)

Tempe, AZ

Part-time

Onsite

New Grad, Entry Level

$17/hr - $17/hr

Omni Hotels & Resorts is seeking a Host / Greeter to join Neighborhood Services, the primary restaurant of their upscale hotel. This role focuses on providing excellent customer service and managing guest seating and reservations.

ConsultingEventsFood and BeverageHospitalityResorts

Responsibilities

Greet guests when entering the restaurant with a pleasant smile and superior customer service

Seat guests using Open Table software, ensuring server rotation on seating, pulling out chairs, placing clean menu in front of guest and letting the guest know who their server will be

Answer the phone upbeat and positive, take reservations and answer guest inquiries

Control the pace of the restaurant through reservation times and seating

Assign server sections, ensuring servers work different sections daily

Monitor dining rooms for seating availability, service, safety and wellbeing of guests

Assist servers and managers when needed

Thank every guest upon departure, invite them to return, and wish them a fond farewell

Notify Managers and servers of VIP’s and guest notes or issues

Attend department meetings and other required company trainings

Perform any other duties as assigned by management