Technical Service Representative - Automotive Coatings jobs in United States
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PPG · 11 hours ago

Technical Service Representative - Automotive Coatings

PPG is a global leader in coatings and specialty materials, and they are seeking a Technical Service Representative for Automotive Coatings. This role involves ensuring customer satisfaction by providing outstanding service and support at automotive production facilities, focusing on customer specifications and continuous improvement.

Chemicals

Responsibilities

Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues
Record weekly inventories and communicate status both externally and internally
Perform required tests for material and process systems, and prepare technical reports for customers
Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands-on support, generating reports as necessary
Participate in weekly meetings with technical experts to review site projects and activity
Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed
Use PPG digital tools to capture critical data and facilitate problem solving
Support any special projects, as needed
Provide sales support to maintain and expand business, and ensure effective start-up of new products

Qualification

Technical experiencePaint applicationMicrosoft OfficeCustomer serviceProblem-solving

Required

High school diploma required
3+ year of experience in a technical setting or paint application environment
Must be proficient in Microsoft programs (Word, Excel, PowerPoint)

Preferred

Prior supervisory experience preferred

Company

PPG: WE PROTECT AND BEAUTIFY THE WORLD® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years.

Funding

Current Stage
Late Stage

Leadership Team

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Tim Knavish
Chairman and CEO
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David Bem
CTO, VP Science and Technology
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Company data provided by crunchbase