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City of Philadelphia · 21 hours ago

Change Management Lead

Philadelphia, PA

Full-time

Onsite

Mid, Senior Level

$100K/yr - $110K/yr

3+ years exp

The City of Philadelphia is a vibrant employer that values inclusion and innovation, and they are seeking a Change Management Lead to oversee change management functions for a major ERP and data warehouse project. The role involves developing change management plans, designing training programs, engaging stakeholders, and evaluating change initiatives to ensure smooth implementation.

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Responsibilities

Develop Change Management Plans: Co-develop the Change Management plans for how changes will be implemented, communicated, and monitored

Develop change management templates such as impact assessments, stakeholder analysis, and readiness assessments

Design and deliver communications and training programs to ensure that employees are aware of and prepared for changes

Create training materials, conduct workshops, and provide ongoing support

Provide weekly task reports

Identify and engage key stakeholders throughout the change process

Understand the stakeholders’ needs and concerns and ensure their support and involvement

Liaise with functional and technical teams

Identify potential risks and resistance to change and develop strategies to mitigate these risks

Monitor the progress of change initiatives and address any issues that arise

Work closely with project teams to ensure that changes are implemented smoothly and effectively

Manage and coordinate with different departments and ensure that all necessary resources are available

Measure the effectiveness of change initiatives and report on their outcomes

Collect feedback, analyze data, and make recommendations for future improvements

Supervise and develop team members

Route work items to Change Management team members for completion

Review and approve team member deliverables

Qualification

Change ManagementERP ImplementationStakeholder EngagementTraining DevelopmentRisk ManagementAnalytic SkillsSupervising SkillsCommunication SkillsFacilitation SkillsCollaboration Skills

Required

Completion of a Bachelor's or Master's degree in organizational change, organizational development, communications, operational design, or equivalent experience

3-7 years of experience with change management

Preferred

Experience with implementing ERP and/or DW/BI solutions strongly preferred

Benefits

Comprehensive health coverage for employees and their eligible dependents

Our wellness program offers eligibility into the discounted medical plan

Employees receive paid vacation, sick leave, and holidays

Generous retirement savings options are available

Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program.

Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation.

Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships.