Aspen Skiing Company · 2 weeks ago
Overnight Front Office Receptionist - Residences at The Little Nell - On-Site Housing Available
Aspen, CO
Full-time
Onsite
Entry Level
1+ years expAspen Skiing Company operates the Residences at The Little Nell, a luxurious mountainside property in Aspen. They are seeking an Overnight Front Office Receptionist to manage financial transactions, assist guests, and provide concierge services during the night shift.
FitnessSports
Responsibilities
Act as Overnight Front Desk Receptionist, Concierge, and PBX Operator as needed
Submit and process audits
Print and distribute house reports
Respond to guest requests throughout the night
Assist with guest requests and any guest services
Prepare next day arrivals to include keys, itineraries and registration cards
Verify overnight parking charges
Help ensure wake up calls are carried out by verifying that they have been set on the phone console and by making them when they are during the shift
Run revenue center detail
Roll all expected arrivals and no shows to next day
Roll hotel date, post room, and tax
Other duties as assigned
Qualification
Required
High School Diploma or high school equivalent required
Valid Driver's License
Basic industry terminology
Knowledge of company policies and procedures
Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
Strong attention to detail
Active listening and interpersonal skills to personalize the guest experience
Ability to act professional in a fast-paced environment
Ability to understand written and verbal English
Ability to work independently with minimal supervision
Ability to work effectively in team settings, contributing positively to group dynamics
Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required
Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance
Preferred
1 year of customer/ guest experience preferred
Benefits
Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
Company
Aspen Skiing Company
At Aspen Mountain you can ski down the same runs that hosted World Cup races, ride through gladed powder stashes.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Adam Moszynski
Ski Instructor
Darcy Conover
Ski Instructor
Recent News
2025-05-17
2025-04-15
Seattle TechFlash
2025-04-15
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