InterCommunity ยท 2 months ago
FRONT DESK SPECIALIST - FULL-TIME, MON - FRI, 6:45 AM - 3:15 PM
Hartford,CT,US
Full-time
Onsite
Entry, Mid Level
2+ years expInterCommunity is a Federally Qualified Health Center Look-Alike committed to providing accessible, compassionate care to everyone. The Front Desk Specialist will be responsible for administrative duties, ensuring smooth operations for clients and patients, and supporting healthcare professionals with various tasks.
Health CareHealth DiagnosticsMedicalMental Health
Responsibilities
Greeting patients and clients
Answering calls and providing information to patients and healthcare professionals in a welcoming, trauma-informed manner
Maintaining schedule accuracy, including reminder calls, setting patients up with 'MyChart', accurate booking
Verifying insurance coverage, collecting co-pays
Billing and coding
Scanning and indexing medical records, correspondence, and other documents
Assisting with prior authorizations for medical procedures and treatments
Maintain patient flow in the waiting area, ensuring everyone is checked in and out
Maintain the cleanliness of the waiting room between facility staff visits
De-escalate using a trauma-informed approach when required
Maintain accurate and up-to-date documentation of patient assessments, care plans, progress notes, and services rendered
Ensure compliance with regulatory requirements and healthcare policies and procedures
Adhere to all federal and state regulations and guidelines
Always maintain patient confidentiality
Perform other duties as assigned
Qualification
Required
Strong organizational and communication skills
Ability to work well in a team-oriented environment
Knowledge of medical terminology, procedures, and medications
Proficiency in using electronic medical records and other healthcare software
High school diploma or equivalent
Preferred
Administrative Medical Assistant or Billing and Coding background preferred
At least 2-3 years of experience working in a community health setting preferred
Bilingual English to Spanish preferred
Benefits
Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability
Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
Voluntary vision coverage.
Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
Supplemental Life Insurance available.
401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
Career advancement opportunities in a supportive, mission-driven environment.
Company
InterCommunity
Welcome to InterCommunity! InterCommunity, Inc. is a FQHC LA (Federally Qualified Health Center Look Alike).
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Berkshire Bank Foundation
2023-07-26Grant
Leadership Team
Kimberly Beauregard
President & CEO
Maria Coulombe
Executive Assistance to the President and CEO
Recent News
Hartford Business Journal
2025-02-14
berkshirebank.com
2025-01-27
Company data provided by crunchbase