GardaWorld · 2 weeks ago
GSOC Analyst
Mt. Laurel, NJ
Full-time
Onsite
Entry Level
$23/hr - $23/hr
1+ years expGardaWorld Security Services is a global champion in sophisticated and tailored security solutions, and they are seeking a GSOC Analyst to join their security operations team. The role involves monitoring security systems, coordinating responses to incidents, and ensuring the safety of personnel and property.
Physical SecurityRisk ManagementSecurity
Responsibilities
Monitors for and identifies threats, trends, and incidents that could negatively impact the security of client personnel, facilities, operations, and reputation
Monitor CCTV systems to detect and respond to unusual or suspicious activity
Dispatch security officers and field personnel via radio, phone, and other communication platforms
Maintain accurate logs of calls, incidents, and officer activity throughout the shift
Prioritize and coordinate responses to emergencies, alarms, and service requests
Assist with access control and provide support to on-site security teams
Communicate effectively with clients, visitors, and employees in a professional manner
Prepare and submit daily reports detailing shift activity, incidents, and responses
Collaborate with supervisors and management to ensure compliance with safety and security protocols
Responsible for detailed report writing that will involve a general understanding of critical incident escalation
Handles sensitive and confidential information with limited supervision
Consults with all risk functions in the development and documentation of policies, procedures, and controls, for all department processes
Coordinates security guards and paid police details as needed
Actively monitors and facilitates the occurrence of security-related incidents
Assesses threats based on incoming data and makes decisions based on findings
Participates in numerous Physical Security projects including Physical Security technology, employee photo identification, card access, video monitoring, and retrieval
Monitors access control systems and acts in response to an alarm, breach, or malfunction
Appropriately responds to security operations notifications and requests made by internal and external parties
Liaises with emergency medical services, the fire department, and law enforcement in the event of an emergency
Supports onsite contract security staff
Conducts open-source research to answer specific questions and develops intelligence products
Qualification
Required
New Jersey SORA License Required
You have a minimum of 1-year of experience in the Global Security Operations Center (GSOC), central station monitoring operations, Dispatch or equivalent
You have shift work experience in a 24-hour operation
Strong verbal and written communication skills
Ability to remain calm and make quick decisions under pressure
Proficient in multitasking and maintaining attention to detail in a fast-paced environment
Basic computer literacy, including Microsoft Office Suite
Strong documentation, investigative, and report-writing skills
Strong attention to detail
Demonstrated proficiency with Microsoft Office and other PC-based programs
Internal Personal presence, intellect, energy, and drive to succeed in a high-performance environment
Comfortable with ambiguity and working with large amounts of data and information
Ability to prioritize tasks while working with competing priorities
Ability to collaborate in and support a team environment
Ability to work independently
Ability to plan and successfully complete tasks within specified timelines
Ability to solve problems
Ability to continuously perform multiple tasks, operate standard office equipment and respond quickly to sounds
Ability to occasionally sit, stand, walk, squat, bend, reach forward, and/or move safely in confined spaces
The ability to occasionally lift and/or carry weight under 25 lbs
Ability to read, write, and comprehend instructions on a regular basis
Ability to apply common sense reasoning to handle problems involving standardized situations
Ability to problem solve basic mathematical problems including addition, subtraction, multiplication, and division
Preferred
You have a bachelor's degree or an associate degree with progressive experience preferred
If you have Security, Military, Law Enforcement experience – even better!
Strong Customer service and communication; Call center/phone experience preferred
Previous experience in security, dispatch, or a related field preferred
Familiarity with CCTV monitoring and security operations
Experience with Genetec (or other access control/video management software) preferred but not required
Intermediate computer skills
Google suite, Ontic, Motorola Wave, Genetec, and Oncloud preferred
Benefits
A comprehensive benefits package including medical, dental, and vision insurance plans
A 401(k) retirement savings plan with employer matching contributions
Paid time off (PTO) policy
Paid holidays
Disability coverage
Life insurance options
Uniforms provided at no cost
Company
GardaWorld
Garda World Security Corporation provides security solutions, cash logistics, and risk consulting services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$2.6B2025-11-05Debt Financing· $650M
2024-10-29Debt Financing· $1B
2024-07-22Debt Financing· $550M
Leadership Team
Stephan Cretier
Chairman, Founder, President and Chief Executive Officer
Recent News
2026-01-12
Company data provided by crunchbase