Cyclotron, Inc. · 1 week ago
Microsoft Dynamics 365 Technical Analyst
Dallas, TX
Full-time
Hybrid
Mid Level
3+ years expCyclotron, Inc. is seeking an experienced Microsoft Dynamics 365 Technical Analyst to oversee, maintain, and continuously improve their Dynamics 365 environment. The role involves managing system updates, collaborating with stakeholders to understand business needs, and providing high-quality support to users.
Cloud SecurityInformation TechnologySoftware
Responsibilities
Maintain and update the current Dynamics 365 environment, ensuring system stability, security, and performance
Manage regular platform updates, rollouts, and patches, including testing and validation before deployment
Monitor integrations, workflows, and automations to ensure seamless operation across departments
Collaborate closely with the Director of Operations, Team Leads, and key stakeholders to understand business processes and requirements
Translate user and departmental needs into actionable Dynamics 365 configurations, enhancements, and workflows
Document system architecture, data flow, and configuration changes for transparency and continuity
Stay current with Microsoft Dynamics 365 updates, features, and best practices
Recommend enhancements or new capabilities to improve efficiency, productivity, and user experience
Lead or support system upgrade and enhancement projects, ensuring minimal disruption to operations
Provide responsive, high-quality support to users, resolving issues efficiently and professionally
Deliver training and documentation to ensure users understand new features and processes
Act as a liaison between business teams and Internal Support, ensuring clear communication and expectation alignment
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
3-5 years of experience working with Microsoft Dynamics 365 (Sales, Customer Service, Project Operations, or Business Central preferred)
Proven experience managing Dynamics environments, including updates, configuration, and custom workflows
Strong understanding of data modeling, integration points, and Power Platform tools (Power Automate, Power Apps, Power BI)
Proficiency in Dynamics 365 administration, configuration, and security roles
Familiarity with Microsoft Power Platform, Azure integrations, and data connectors
Experience in managing release cycles and system testing
Excellent verbal and written communication skills
Strong problem-solving and analytical skills
Exceptional customer service and stakeholder management abilities — able to translate business needs into technical solutions (i.e. a deep understanding of the consultative approach.)
Preferred
Microsoft Certified: Dynamics 365 + Power Platform Solution Architect (or similar certification)
Microsoft Certified: Power Platform Developer Associate or Dynamics 365 Functional Consultant (Sales / Project Operations / Customer Service)
Experience with Dynamics 365 Finance & Operations or Business Central (ERP modules)
Experience supporting a distributed or global team environment
Previous experience working in a technology consulting or IT services organization
Experience using DevOps or ALM for Dynamics 365 deployments
Understanding of data governance, compliance, and security best practices within the Microsoft ecosystem
Benefits
Competitive compensation
Flexible arrangements for nearshore/offshore candidates
Strong career growth potential
Company
Cyclotron, Inc.
We’re Cyclotron. We want to welcome you to the new world of an action-oriented, modern technology consultancy.
201-500 employees
H1B Sponsorship
Cyclotron, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (2)
2022 (4)
2021 (9)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Amber Bahl
Founder & CEO
S
Steve Ellson
Senior Vice President of Sales
Recent News
Company data provided by crunchbase