Product Support Technician - Industrial Printers jobs in United States
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Durst Image Technology U.S. ยท 1 week ago

Product Support Technician - Industrial Printers

positionRochester, NY
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$50K/yr - $60K/yr

Durst Image Technology U.S. is a global leader in digital imaging, providing advanced printing systems. The Product Support Technician role involves troubleshooting machines and supporting customers, with hands-on training provided to develop technical skills.

Information TechnologyManufacturingVirtual Reality
Hiring Manager
Jessica Sepulveda
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Responsibilities

Support customers and field technicians by troubleshooting our machines
Use phone, video, and computer tools to diagnose and resolve technical issues
Learn how complex electro-mechanical systems operate
Travel onsite when needed to build real-world experience
Work closely with our collaborative, highly skilled technical team

Qualification

Mechanical curiosityTroubleshooting skillsTechnical trainingCommunication skillsLearning new softwareExperience using hand toolsExposure to electrical courseworkCustomer-first mindset

Required

Mechanical curiosity and willingness to learn
Strong communication and customer-first mindset
Comfortable learning new software and diagnostic tools
Associate degree or equivalent technical training/experience
Valid driver's license
Ability to lift up to 50 lbs
Willingness to travel up to 75% (U.S. & Canada)

Preferred

Experience using hand tools
Exposure to mechanical, electrical, or technical coursework
Hands-on hobbies involving building or repair

Company

Durst Image Technology U.S.

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Durst Image Technology U.S. is a printing company that offers imaging solutions.
dateFounded in 1936
location
Rochester, New York, USA
people-size51-200 employees
web-link
http://durstus.com

Funding

Current Stage
Growth Stage
Company data provided by crunchbase