NTT DATA, Inc. · 1 day ago
Client Manager
California, United States
Full-time
Onsite
Mid, Senior Level
$80K/yr - $115K/yrNTT DATA is a leading business and technology services provider, renowned for its commitment to innovation and client success. The Client Manager will take ownership of assigned accounts, focusing on building relationships, ensuring client satisfaction, and driving growth across all solution areas.
Information Technology & Services
No H1B
Responsibilities
Serve as the point of contact for a large enterprise client, managing and growing the relationship to drive expansion and renewals across all solution areas
Build strong, trusted partnerships with client stakeholders through regular onsite engagement (minimum 3 days per week) to ensure alignment and satisfaction
Collaborate closely with the company’s network of offices and internal teams to deliver an exceptional client experience across all relevant markets
Achieve revenue and margin targets by connecting client needs with company offerings and solutions, ensuring strategic alignment
Develop and execute account strategies in partnership with local client managers, focusing on long-term growth and retention
Use consultative engagement skills to influence key decision-makers and establish account strategies that address client priorities
Minimize churn and maximize retention through proactive relationship management and onsite presence
Leverage company sales tools (e.g., Salesforce.com) and methodology to manage accounts, opportunities, pipelines, and forecasts effectively
Ensure compliance with International Trade Policy and company governance standards
Drive client satisfaction throughout the entire lifecycle of the buying process, taking ownership of the commercial agreement
Identify client needs and generate demand by articulating how company solutions deliver measurable value
Conduct vulnerability analysis against competitors to ensure proposed solutions meet client requirements
Promote financial control, governance, and compliance to reduce costs and maintain profitability
Act as the first point of contact for client issues, resolving them promptly and professionally
Qualification
Required
Bachelor's degree or equivalent in business or a sales-related field
Extensive experience managing large enterprise accounts in a global partner management or client manager role
Proven success in a sales environment within IT or professional services, with a focus on business development and strategic account growth
Experience driving alignment across multiple stakeholders and delivering complex solutions
Strong familiarity with Salesforce.com and other CRM tools
Ability to work onsite with the client multiple days per week, fostering collaboration and trust
Must reside in the NorCal area and be able to work onsite at client site in minimum 3 days per week
Applicants must be legally authorized to work in the United States at the time of application and must not require sponsorship for employment visa status now or in the future
Preferred
Relevant vendor certifications are advantageous
Benefits
Medical, dental, and vision insurance
Flexible spending or health savings account
Life, and AD&D insurance
Short-and long-term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally required benefits
Company
NTT DATA, Inc.
NTT DATA, Inc. is a trusted global innovator of business and technology services.
Founded in 2019
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Paulen
Chief Technology Officer
Robert Kastronis
Principal Architect, CSD_Technology Strategy|CTO Office|NTT
Recent News
2025-10-04
EIN Presswire
2025-10-03
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