Director of Plumbing Operations and Installation jobs in United States
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CGC Water Treatment ยท 2 weeks ago

Director of Plumbing Operations and Installation

positionHowell, MI
timeFull-time
remoteHybrid
seniorityDirector/Executive

CGC Water Treatment is a high-growth plumbing and water treatment company focused on serving and impacting communities. The Director of Plumbing Operations and Installation is a senior leadership role responsible for overseeing Service Managers across Michigan, Florida, and North Carolina, ensuring operations align with the company's vision while delivering reliable results.

Retail

Responsibilities

Lead, coach, and develop Service Managers across all three states
Serve as a member of the Senior Leadership Team, helping guide the direction of the company
Participate in quarterly and annual planning, goal-setting, and execution tracking
Translate company vision and strategic priorities into clear operational execution
Drive a culture of excellence, reliability, accountability, and service
Monitor and manage service KPIs, scorecards, and performance metrics
Ensure consistency in service standards, customer experience, and results across all locations
Partner cross-functionally with Operations, Sales, Accounting, HR, and Training
Lead and support training initiatives to strengthen leadership, technical capability, and customer service
Identify gaps, implement improvements, and scale best practices
Travel regularly to MI, FL, and NC to support leaders and teams in the field

Qualification

Field operations expertiseSystemsProcess orientationLeadership experienceCoaching skillsAccountabilityCommunication skillsInfluence skillsTraining development

Required

Proven experience in a higher leadership or director-level role
Strong background in In Home Service Industry or Field Operations
Systems and process orientated
Set up successful systems that last
Excellent communication, coaching, and influence skills
High level of accountability, reliability, and follow-through
Willingness and ability to travel regularly between MI, FL, and NC

Benefits

Competitive executive-level compensation (based on experience)
Meaningful influence on the direction and growth of the company
Career growth opportunities-we promote from within
A mission-driven, high-performance leadership culture
Best-in-class products, services, and systems
The opportunity to lead, grow, and leave a lasting impact

Company

CGC Water Treatment

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CGC Water Treatment is a Kinetico dealership that sells, installs, and services the best water treatment equipment on the market.
location
Howell, Michigan, US
people-size51-200 employees
web-link
https://www.cgcwater.com

Funding

Current Stage
Growth Stage
Company data provided by crunchbase