AAA Club Alliance · 1 week ago
Process Improvement Analyst
Cincinnati, OH - Central Parkway (Job Posting)
Full-time
Hybrid
Mid Level
3+ years expAAA Club Alliance is seeking a Process Improvement Analyst to join our team. This role involves conducting large scale process improvement initiatives, performing data analysis, and collaborating with stakeholders to enhance operational efficiency.
Consumer Services
Responsibilities
Conduct targeted large scale process improvement initiatives to determine how these processes can be completed in an effective, efficient and cost effective/saving manner
Perform data gathering, process mapping, root cause analysis and performance trending in order to develop appropriate process improvement recommendations
Design, develop, and execute processes or projects and work with process owners or project team members throughout all phases of planning, implementation and control
Obtain appropriate sign-off of process maps and detailed requirements analysis from business representatives
Maintain dashboard of process improvement initiatives including but not limited to determining the fiscal impact of recommended efforts, measured impact and recognizing/quantifying success. Document findings and improvements on a project by project basis reflecting revised or new operational and systematic processes
Use data to make recommendations to continue or terminate the effort as appropriate
Interview various stakeholders including contractors to ensure all aspects of the process inputs are captured
Assist in the development and presentation of challenge process workshops or other such Total Quality Management or process improvement sessions that enhance the Automotive Solutions’ understanding, support and engagement of a disciplined approach to process improvement
Qualification
Required
Associate degree or equivalent in Business or related field and two (2) years of experience working as part of process/ project team
3 – 5 years of relevant experience with business analysis work for business process improvements
Possess and maintain a valid driver's license with a satisfactory driving record and have the ability to travel
Excellent organizational, interpersonal, facilitation and communication skills (oral, written and presentation) to enable accurate completion of assignments and constructive interaction with others
Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Internet
Effective project management skills
Experience with flow modeling visualization tools (ie: Visio); Demonstrated ability to document work flows and requirements effectively
Knowledge of change management methodology
Preferred
Formal Six Sigma or Lean Six Sigma Green Belt or other Process Improvement methodology certification preferred, with expectation that the certification would be complete within 1 year
Benefits
A competitive salary commensurate with experience
Annual Bonus + Annual Merit Increase Eligibility
Hybrid schedule available
Health & Life Insurance
3+ weeks of paid time off accrued during your first year
401(K) plan with company match up to 7%
Professional development opportunities and tuition reimbursement
Paid time off to volunteer & company-sponsored volunteer events throughout the year
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term/Long Term Disability
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE!
Company
AAA Club Alliance
For more than 100 years, we’ve been helping people get to where they’re going.
Founded in 1900Wilmington, Delaware, US
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Wiedemann
President & CEO
Cathy Ovchar
EVP and CFO
Company data provided by crunchbase