The Massachusetts Executive Office of Labor and Workforce Development (EOLWD) · 1 week ago
Technology & Systems Project Manager (Chelsea)
United States-Massachusetts-Chelsea-91 Crest Street
Full-time
Onsite
Senior Level
5+ years expThe Massachusetts Executive Office of Labor and Workforce Development (EOLWD) is seeking a Technology & Systems Project Manager to oversee the implementation and optimization of software applications, including the Electronic Medical Health Record (EMR). This role involves leading organizational change management activities, collaborating with various stakeholders, and ensuring the successful adoption of new processes within the facility.
Government Administration
Responsibilities
Oversee and report on the progress of full adoption and maximization of the implementation and utilization of the Electronic Medical Health Record (EMR) solution
Analyze trends and optimize workflows and deliverables in coordination with the facility project team, fostering a culture of change that ensures full utilization of the EMR and other software applications
Lead and coordinate organizational change management activities for software applications, notably the EMR implementation
Develop and implement facility-wide plans for change management, communication, and expectation management
Collaborate with EOVS IT Management, Homes, and Housing Chief Transformation Officer, EOTSS, and vendors to implement recommended change management strategies
Ensure technical readiness in all project phases, with accurate reporting to project governance and stakeholder coordination
Track and coordinate project requests and deliverables, manage facility resources, and schedule facility project team meetings
Monitor and assess the impact of change on employees, collaborating with the project management team to develop necessary management plans
Identify usability shortfalls in the EMR through testing, workflow analysis, and user feedback, offering recommendations for improvement
Create implementation strategies to ensure staff across all levels embrace and sustain workflow changes
Cultivate, supervise, and train staff with varying technological skill levels to ensure successful adoption of new processes and protocols
Communicate information and strategies effectively in an environment with split shifts and limited communication mechanisms
Manage competing priorities and unanticipated obstacles, pivoting the team's focus as needed
Determine internal priorities, deadlines, and goals for assigned veterans home project teams
Qualification
Required
Five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management
A certificate in a relevant or related field may be substituted for one (1) year of the required experience
A Bachelor's degree in a related field may be substituted for two (2) years of the required experience
A Graduate degree in a related field may be substituted for three (3) years of the required experience
A Doctorate degree in a related field may be substituted for four (4) years of the required experience
Experience with Electronic Medical Record (EMR) systems utilization and project management
Experience working within healthcare operations, with clinical experience preferred
Experience in ethically maintaining the confidentiality of sensitive information or discussions
Strong understanding of healthcare technology
Demonstrated knowledge and experience with process improvement methodologies
Ability to implement, develop, troubleshoot, and provide ongoing learning for the EMR
Working understanding of SDLC (software development life cycle)
Skilled in communicating with healthcare professionals such as nurses and clinicians, software professionals, business stakeholders, and other employees
Highly organized and able to maintain detailed documentation on processes, standards, and projects
Ability to understand and apply the policies, procedures, specifications, standards, and guidelines governing assigned unit activities
Exceptional time management and prioritization skills, with the ability to effectively delegate and multi-task to meet the dynamic needs of the team
Ability to be flexible and switch focus based on changing priorities, collaboratively solve problems by bringing creative solutions to the table
Excellent verbal and written communication skills with the ability to present and translate technical concepts to both technical and non-technical audiences as well as upper management; presentation and customer service skills
Ability to foster a collaborative work environment and demonstrate excellent leadership skills
Possess excellent problem-solving and team collaboration skills as required in project environments
Proven track record in driving complex system integration projects and converting, transitioning, and consolidating businesses applications to new application platforms
Benefits
Comprehensive Benefits
Company
The Massachusetts Executive Office of Labor and Workforce Development (EOLWD)
The Executive Office of Labor and Workforce Development cultivates a skilled workforce across industries, provides economic stability for workers affected by job loss, injury, or illness, and upholds standards for safe working conditions.
1001-5000 employees
H1B Sponsorship
The Massachusetts Executive Office of Labor and Workforce Development (EOLWD) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (2)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Adriana León
Chief Financial Officer
Tony Fantasia
Chief Information Officer
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