Solera Senior Living · 14 hours ago
HR Operations Manager
Raleigh, NC
Full-time
Onsite
Entry, Mid Level
$45K/yr - $50K/yr
2+ years expSolera Senior Living is dedicated to creating supportive communities for residents and team members. They are seeking an HR Operations Manager to oversee daily HR tasks, provide guidance to team members, and manage staffing and employee relations to ensure smooth operations.
Elder CareHealth Care
Responsibilities
Oversee a variety of HR administrative tasks including payroll processing, maintaining personnel files, coordinating new hire orientations, managing scheduling systems, and assisting with HR software support
Serve as the primary contact for HR-related inquiries, providing guidance and support to team members and leadership
Manage concierge team staffing including recruitment, onboarding, performance evaluation, scheduling, and motivation
Administer new hire onboarding and benefit enrollment, including communication with department heads and troubleshooting technical issues
Support employee relations by documenting performance concerns, assisting with conflict resolution, and maintaining a fair and compliant work environment
Manage payroll coordination: verify time and attendance, troubleshoot timekeeping issues, and transmit data for processing
Maintain up-to-date personnel and resident files, including base wages, tax forms, and regulatory documentation
Oversee risk management activities such as workers' compensation claims, insurance certificate tracking, and verifying driving credentials for company-related travel
Protect the confidentiality of all team member and resident information
Attend daily team meetings to support departmental communication and awareness
Ensure compliance with all state and federal HR laws and regulations, and stay informed of any changes
Participate in community marketing efforts through friendly interactions and occasional tours or events
Take part in manager-on-duty weekend rotations to support operations coverage
Plan and coordinate monthly all-staff meetings to support team communication and engagement
Lead employee recognition initiatives and retention strategies to support a strong team culture
Perform other duties as assigned by the Executive Director
Qualification
Required
High school diploma required; college degree in Business Administration or a related field preferred
Minimum of 2 years' experience in human resources, payroll, or accounting, preferably in a healthcare or long-term care setting
Strong organizational skills, attention to detail, and ability to handle confidential information
Comfortable working with HR software and systems (experience with UKG or Yardi a plus)
Positive attitude and willingness to support a collaborative work environment
Preferred
College degree in Business Administration or a related field preferred
Experience with UKG or Yardi a plus
Benefits
Immediate pay access — no waiting for payday
Tuition reimbursement to support your personal and professional goals
Comprehensive medical benefits, including discounted gym memberships
Dental, vision, life, and disability insurance
401(k) plan
Paid holidays and paid time off
Employee Assistance Program
Employee perks and discount programs
Company
Solera Senior Living
Solera Senior Living is a health & elderly care agency that develops and operates luxury senior living communities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Adam Kaplan
Founder and CEO
Recent News
2025-04-23
2025-04-23
Company data provided by crunchbase