Partners Professional ยท 5 hours ago
Credit Collections Representative
Santee, CA
Contract
Onsite
Entry Level
$20.50/hr - $20.50/hr
2+ years expPartners Professional is a well-established distribution company in Santee seeking a detail-oriented Credit & Collections Associate to support order workflow management. The role involves communicating with customers regarding past-due balances, resolving billing discrepancies, and processing a high volume of orders with accuracy and urgency.
Staffing & Recruiting
Hiring Manager
Jazmin Moriarty
Responsibilities
Manage assigned order workflow, ensuring prompt handling of orders under credit review for past-due reasons
Contact customers to obtain payments or resolve issues that prevent order release
Accurately enter customer selections into the order processing system and track all orders according to company credit and collection standards
Make outbound collection calls to customers with past-due balances to secure payment and enable order releases
Submit credit limit increase requests to management when appropriate to support higher customer spend capacity
Process large volumes of pending orders for review and release, including coverage during absences of other credit & collections team members
Monitor orders using system reports and communicate progress, discrepancies, or data gaps to management
Partner with internal teams, field staff, and customers to ensure timely and accurate order processing
Escalate unusual or complex issues to a supervisor when necessary
Perform other duties as assigned
Qualification
Required
High School Diploma or GED strongly preferred
2+ years of experience in credit, collections, order processing, or a related administrative/operations function
Ability to exercise sound judgment within established policies and procedures
Strong communication, follow-up, and customer service abilities
Must be proficient in Microsoft Office
Comfortable managing multiple priorities and processing high volumes of time-sensitive orders
Basic proficiency with data entry, system navigation, and report monitoring
Preferred
SAP preferred but not required
Company
Partners Professional
We are dedicated to understanding your business and will go the extra mile to source only the best and brightest talent for your staffing needs.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase