CareOregon · 1 month ago
Director, Community Health Partnerships - Metro
Portland Oregon
Full-time
Hybrid
Senior Level, Lead/Staff
$139K/yr - $170K/yr
10+ years expCareOregon is a healthcare organization focused on community health partnerships. The Director of Community Health Partnerships - Metro is responsible for developing and executing strategies related to community health, overseeing operational planning, and managing relationships with community leaders and stakeholders.
Health Care
Responsibilities
Directs the CCO’s efforts to address OHA requirements for community engagement, investments in social determinants of health/health equity, and community health needs assessments and improvement plans
Partners with external community leaders and stakeholders to develop, implement, direct, and oversee programs and policies that integrate CCO and local supports, resources and priorities to accomplish CCO strategic goals
Leads activities and assures outcomes identified by the CCO Board of Directors related to community health, prevention and health promotion, equity and social determinants of health
Leads initiatives for the Metro region, including matrixed employees, as determined by the Leadership Team
Supports creation of structures to ensure effective and aligned initiatives, as well as reporting, transparency, financial viability and accountability for community initiatives and investments
Translates, directs and assures OHA regulatory requirements for Community Advisory Councils, Social Determinants of Health/Health Equity investments and CCO Regional Health Improvement Plans
Creates, maintains and presents dashboards for the Community Health Improvement Plan (CHIP) goals and strategies, as well as other CCO deliverables required by the CCO contract with OHA; this includes acting as a director-level liaison to Metro clinical practices, access, equity and quality improvement activities as they interface with community work
Develops, monitors and reports on performance against annual goals established in the CCO Community Health Improvement Plan
Leads all work and staff to assure effective community input into and implementation of Community Advisory Council charters, council member roles and CAC deliverables, including directing staff to manage Best Practices for Community Advisory Councils
Represents community and member priorities as a decision-maker on the Metro leadership team
Represents the Metro region at Health Share workgroups and CCO events related to community engagement for the Integrated Community Network
Participates in the development of CCO vision, mission, goals, and strategic plans, as a member of the CCO Leadership Team
Works with CCO leadership, partner organizations, consultants, community leaders, local public health and mental health advisors and other stakeholders to ensure the development and influence of the CCO to address health disparities and inequities
Develops short and long-term plans and policies; oversees the development and execution of standard operating procedures for community-facing staff
Develops initiatives and programs, including member engagement, community wellness and community health improvement initiatives
Maintains a business unit view while establishing department priorities, being cognizant of broader business unit and organizational impacts
Recommends and manages budgets in alignment with short and long-term plans
Manages resources to ensure priorities are accomplished
Participates in resource planning and assessment of achievements
Assures that the goals and strategies of the RHIP priorities are translated into financially sustainable actions leading to improved health outcomes in the community
Builds and ensures effective relationships across internal teams and external organizations for current or future integrated community health improvement initiatives
Serves as primary liaison for CareOregon Metro with community leaders involved in system-change, including developing and managing Memoranda of Understanding or other formal documents of shared work, commitments and priorities
Leads effective communications and ensuring a collaborative culture with community leaders, members and other stakeholders
Partners with community-based leaders and organization staff in identifying improvement plans and processes
Represents CareOregon in external meetings and functions, providing productive leadership presence and effectiveness
Directs team and establishes team direction and goals in alignment with the organizational mission, vision, and values
Identifies work and staffing models; recruits, hires, and oversees a team to meet work needs, using an equity, diversity, and inclusion lens
Identifies department priorities; ensures employees have information and resources to meet job expectations
Leads the development, communication, and oversight of team and individual goals; ensures goals, expectations, and standards are clearly understood by staff
Manages, coaches, motivates, and guides employees; promotes employee development
Incorporates guidance from CareOregon equity tools into people leadership, planning, operations, evaluation, budgeting, resource allocation, and decision making
Ensures team adheres to department and organizational standards, policies, and procedures
Evaluates employee performance and provides regular feedback to support success; recognizes strong performance and addresses performance gaps and accountability (corrective action)
Performs supervisory tasks in collaboration with Human Resources as needed
Perform work in alignment with the organization’s mission, vision and values
Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals
Strive to meet annual business goals in support of the organization’s strategic goals
Adhere to the organization’s policies, procedures and other relevant compliance needs
Perform other duties as needed
Qualification
Required
Minimum 10 years' related experience, including minimum 5 years in areas such as health care, managed care, community organizing, program and community development, and resource mobilization
Valid driver's license, acceptable driving record, and automobile liability coverage or access to an insured vehicle
Understanding of the healthcare industry structure/dynamics and health plan functions
Understanding of the nature of consumer engagement and vulnerable populations, including those with mental illness and health literacy deficits
Ability to balance strategic and operational thinking
Abilities in community organizing, community development and resource mobilization
Strong facilitation, group process, conflict management and consensus building skills
Refined interpersonal maturity/skills and a high level of emotional/social intelligence
Ability to function and lead groups with trauma-informed practices
Skills in program development and management, project management, as well as motivational interviewing, group facilitation, community organizing and systems-thinking
Ability to develop and lead high performing team members, including hiring, goal setting, coaching, performance management, and development
Ability to effectively convey business unit goals and plans, ensuring integration into strategic plans and initiatives
Skilled in budget management and oversight
Ability to build and maintain professional relationships with those enrolled in the Oregon Health Plan, community at-large, and internal management groups
Well-developed written composition/expression skills
Excellent listening and verbal communications skills
Ability to design and make effective presentations
Ability to work independently absent explicit directions; excellent judgment
Detail orientation and follow-through
Basic computer skills, including spreadsheet and word processing
Appreciation of the sensitive nature of issues being dealt with by the CCO board, advisory groups and others and need to maintain confidentiality
Ability to work effectively with diverse individuals and groups
Ability to learn, focus, understand, and evaluate information and determine appropriate actions
Ability to accept direction and feedback, as well as tolerate and manage stress
Ability to see, read, and perform repetitive finger and wrist movement for at least 3-6 hours/day
Ability to hear and speak clearly for at least 6 hours/day
Ability to operate a motor vehicle
Preferred
Minimum 4 years' experience in a supervisory position
Experience leading complex projects, initiatives, and teams
Experience working in a CCO environment
Benefits
Medical
Dental
Vision
Life
AD&D
Disability insurance
Health savings account
Flexible spending account(s)
Lifestyle spending account
Employee assistance program
Wellness program
Discounts
Multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.)
Strong retirement plan with employer contributions
PTO
Paid State Sick Time
Paid holidays
Volunteer time
Jury duty
Bereavement leave
Company
CareOregon
Everyone deserves great health care.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Eric C. Hunter
President and Chief Executive Officer
Amy Dowd
COO
Recent News
Behavioral Health Business
2025-09-13
2025-08-29
oregonlive.com
2025-08-13
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