Customer Service Representative - Bilingual in English and Spanish jobs in United States
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Cintas · 2 weeks ago

Customer Service Representative - Bilingual in English and Spanish

Cintas is a Fortune 500 company that provides essential products and services to businesses, ensuring they are ready for the workday. They are seeking a Customer Service Representative to assist internal partners and external customers through various activities, including issue resolution and account management.

ComplianceManufacturingPublic SafetyRental PropertyTraining

Responsibilities

Answering customer calls and providing prompt issue resolution
Data entry
Assisting in account reconciliation
Preparing reports and invoices
Processing new accounts and orders
Making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues
Occasional miscellaneous projects

Qualification

Bilingual in EnglishSpanishCustomer service experienceBusiness-to-business account supportProficiency with Microsoft OfficeProofreading

Required

1+ years' customer service experience
High School Diploma/GED; Bachelor's Degree preferred
Bilingual in English and Spanish

Preferred

Experience with heavy inbound and outbound calls and transferring calls
3+ years' business-to-business account support
Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
Experience with proofreading and editing documents

Benefits

Comprehensive and competitive medical, dental and vision benefits, with premiums below the national average.
Competitive Pay
401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
Disability, Life and AD&D Insurance, 100% Company Paid
Paid Time Off and Holidays
Skills Development, Training and Career Advancement Opportunities

Company

Cintas is a facilities services company that provides uniforms, mats, mops, towels, restroom supplies, first aid, and safety products.

Funding

Current Stage
Public Company
Total Funding
unknown
1983-08-19IPO

Leadership Team

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Michael Hansen
Assistant to the CEO
Company data provided by crunchbase