Paradies Lagardère · 3 weeks ago
Assistant General Manager, Sacramento International Airport - Paradies Lagardère
Paradies Lagardère is an exciting airport concessionaire seeking an Assistant General Manager for Sacramento International Airport. The role involves driving key performance metrics and delivering exceptional customer experiences through effective team management and strategic merchandising.
Hospitality
Responsibilities
Motivate team through our company’s vision and direction to encompass our core values
Communicate clear expectations and hold location team accountable to achieve all brand, performance and behavior standards
Lead and inspire a great customer service culture by recognizing and rewarding
Build relationships with peer and upper management
Recruit, hire, develop and retain top sales talent for the stores to include excellent staffing levels
Train and continuously develop teams
Provide consistent performance feedback
Recognize performance issues in a timely manner and partner with General Manager and Regional HR Manager to develop action plans for resolution
Ensure that all visual directives are executed seamlessly
Direct and execute strategic merchandising to maximize sales and presentation standards
Partner in the location’s execution of all merchandise processing and flow to the floor in conjunction with exceptional stockroom/warehouse standards
Partner with General Manager and District Manager/Regional Director to execute the location business plan that drive results and maximize business opportunities
Achieve predetermined financial budgets to include payroll containment
Drive the company’s brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience
Achieve location shrink goals while maintaining all operational standards to secure the assets of the location
Qualification
Required
Retail and sales experience
Strong analytical, prioritizing, interpersonal, problem-solving & planning skills
Strong verbal and written communication skills
Collaborative skills and ability to work well within a team
Ability to work in a fast-paced and deadline-oriented environment
Ability to work a flexible schedule, including holidays, nights and weekends
Company
Paradies Lagardère
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.