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Grange Insurance · 1 week ago

Transformation and Analytics Intern - Customer Interactions

Columbus, OH

Internship

Hybrid

Intern

Grange Insurance is an insurance provider based in Columbus, Ohio, offering a unique internship experience through the Grange Intern Development Program. The Digital Transformation & Analytics Intern will assist in designing and optimizing technology solutions for quality assurance and vendor management while gaining hands-on experience with data analytics and AI technologies.

Insurance

H1B Sponsor Likely

Responsibilities

Assist in evaluating and improving technology and reporting solutions that support quality monitoring, training, and vendor management across our Claims, Contact Center, and Billing functions

Support data analytics initiatives including dashboard creation, reporting, and identifying insights from operational data. Conduct analytics, such as trend analysis, to translate data into clear, actionable insights for leadership

Help assess current processes and research process improvements, automation, and potential AI solutions to improve efficiency and quality

Collaborate with team members to gather requirements and contribute to technology implementation projects

Learn about insurance operations while supporting documentation and process improvement initiatives

Qualification

Data analysisData visualizationPythonAI/ML applicationsSQLAnalytical thinkingProblem-solvingCommunication skills

Required

Currently pursuing or recently completed a Bachelor's degree in Data Science, Analytics, Computer Science, Information Technology, or related field

Experience with data analysis and visualization tools (e.g., Excel, Power BI, Tableau) or programming languages (Python, R, SQL)

Demonstrated strong analytical thinking and problem-solving skills with attention to detail

Interest in AI/ML applications and how data drives business decision-making

Excellent communication skills with ability to explain technical concepts clearly

Company

Grange Insurance

Grange Insurance provides tips and articles for our policyholders & agents to help you stay informed about home, business & life insurance.

Founded in 1935

Columbus, Ohio, USA

1001-5000 employees

https://www.grangeinsurance.com/

H1B Sponsorship

Grange Insurance has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (4)

2023 (4)

2022 (10)

2021 (3)

2020 (3)