Joe Knows Energy · 1 month ago
Local Gas Distribution Inspection Services Account Manager
Joe Knows Energy is seeking transformational leaders to join their team as an Account Partner. This high-impact leadership role is responsible for driving client success and developing frontline leaders while ensuring operational excellence and alignment with the company's mission and values.
Oil and GasRecruitingTraining
Responsibilities
Lead client transformation plans from strategic planning through execution
Recruit, vet, onboard, and coach frontline leaders (“Joes”) to ensure long-term success
Serve as the main point of contact for assigned clients—building relationships, solving problems, and communicating clearly and consistently
Coordinate training, onboarding schedules, and compliance requirements (OQ, safety, certifications)
Conduct regular field visits and performance audits to coach Joes and ensure operational excellence
Track budgets, forecasts, client performance, and key financial metrics, including revenue and margin goals
Contribute to JKE’s internal leadership culture through meetings, initiatives, and strategic planning
Maintain accurate and up-to-date client intelligence, reporting systems, and feedback loops (ACT, Be the Light, NPS)
Participate in operations meetings, strategic reviews, and annual planning sessions
Model and promote JKE’s core values in every interaction and decision
Qualification
Required
3+ years in a leadership role in operations, client management, or field services
Strong operational leadership and talent development background
Proven ability to build and maintain strong client relationships
Strategic thinker with strong planning and analytical skills
Ability to coach and influence field personnel effectively
Proficiency in Microsoft Office and project/people management platforms
Knowledge of industry safety and compliance standards (OQ, OSHA, etc)
A growth mindset, owner mentality, and commitment to continuous improvement
Comfortable traveling throughout the Northeast region and spending time in the field
Strong alignment with JKE's mission and core values
Preferred
Experience in construction, utilities, natural gas, or energy industries strongly preferred