First Tee Host, Golf Operations jobs in United States
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BlueStar Resort & Golf · 1 week ago

First Tee Host, Golf Operations

BlueStar Resort & Golf is a premier destination featuring a golf course and various resort amenities. The First Tee Host is responsible for coordinating the flow of guests onto the golf course and providing hospitality and logistical information to ensure a safe and enjoyable experience for players.

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Responsibilities

Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals
Check in with the manager on duty to learn about the day’s activities, events, golf course conditions, and specific information about the course needed by the players
Set up the welcome area with guest amenities. Make sure radio, or other communication device, is in working order
Welcome the guests and provide practical information about safely driving the golf carts, the GPS system, course hazards and out-of-play areas, etc
Maintain a friendly and enthusiastic social presence with introductions and calling guests by name
Coordinate the flow of players onto the golf course. Provide the players with the course rules and invite the group to begin play
Keep accurate records for each group of players, according to Club guidelines. Record the tee time, golf cart numbers, and players’ names
When there is time between groups of players, maintain cleanliness of the area and restock the amenities table
Communicate with the Guest Service Professional, Player Assistants, Golf Shop staff, and other team members throughout the day to learn of any schedule changes or other information to assist in providing a safe and enjoyable experience for the players
Know Golf Shop products and Club services and be able to respond to questions and suggest beneficial products and services
Be aware of safety requirements and report unsafe conditions or accidents to supervisor
Other duties and responsibilities may be assigned

Qualification

Customer service experienceGolf knowledgeTeam-building skillsCommunication skillsHigh School diplomaSelf-motivatedAttention to detailProblem-solving skillsFlexible schedule

Required

High School diploma or equivalent preferred
Similar customer service experience preferred
Enjoy the game of golf and have a basic understanding of the importance of guidelines for each group of players to lead to a daily flow for all players
Ability to read and comprehend simple instructions and short correspondence
Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public
Must be self-motivated, follow direction, and able to work independently with little supervision
Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment
Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected
Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected
This position requires a flexible schedule to include weekends
Valid driver's license is required

Benefits

Company medical, dental and life insurance plans
Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year
7 paid holidays annually
Paid Sick Leave in accordance with state guidelines
J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service

Company

BlueStar Resort & Golf

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BlueStar Resort & Golf is a hospitality company that offers landscape design and management services.

Funding

Current Stage
Late Stage

Leadership Team

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Kevin Jackson
Chief Financial Officer
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Company data provided by crunchbase